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Program Director at Innovation At Work Inc
Veterans Administration, California, United States -
Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Program management, Staff supervision, Operations management, Conflict resolution, Quality assurance, Compliance monitoring, Leadership, Communication, Organizational skills, Incident reporting, Staff training, Performance evaluation, Social services, Security operations

Industry

Description
Description The Program Director is responsible for overall contract performance, staff supervision, and daily operations of a 24/7 monitoring and support program serving homeless Veterans in a transitional tiny shelter community. This role ensures compliance with VA requirements, maintains service quality, and oversees all personnel and reporting functions. Key Responsibilities Provide overall program management and oversight Supervise Lead Monitors and Monitor staff across all shifts Ensure 24/7 operational coverage and staffing Serve as primary point of contact with VA COR and stakeholders Oversee: Daily Activity Reports (DARs) Incident reporting Staffing schedules and coverage Ensure compliance with: VA policies Safety protocols Contract requirements Conduct staff training, performance evaluations, and coaching Monitor quality assurance and implement improvements Manage conflict resolution and escalation issues Requirements Qualifications Bachelor’s degree (preferred) 3–5+ years of program or operations management Experience supervising staff in 24/7 environments Strong leadership, communication, and organizational skills Experience with homeless services, social services, or security operations (preferred) Requirements Must work onsite (no remote) Ability to manage high-pressure environments Background check required
Responsibilities
The Program Director oversees the daily operations, contract performance, and staff supervision of a 24/7 transitional shelter program for homeless Veterans. This role ensures compliance with VA requirements while managing incident reporting, staff scheduling, and quality assurance.