GENERAL JOB DESCRIPTION:

Reporting to the Director, Project Management Development (Director, PM Development), the Program Lead, Project Management Development (PM Development) is responsible for assisting in the development of training materials, implementation of training resources, management of training schedules, and facilitation of both virtual and in-person classes. The Program Lead, PM Development role will focus on the development and support of ACCO’s Project Management teams while collaborating with the trades, engineering, and corporate support departments. Additional support in the parallel development of ACCO’s workforce may be provided by this role if required.
The working relationship between the Program Lead, PM Development, the Sales Management team, and the Director, PM Development is critical to the success of the role. This role is in partnership with the Sales Management team and the Director, PM Development where a high level of collaboration and trust must be exercised to achieve desired results with the highest positive impact and least negative impact to the organization.
Geographic Scope: Assigned
Supervises: N/A
Colloborates with: PM/Workforce Development team; Construction Operations team; Executive Leadership across the Facility Service and Construction Groups; Sales & Project Management teams; Engineering team; Training and Development Team; Corporate support departments.

POSITION REQUIREMENTS (SKILLS, WORK EXPERIENCE, EDUCATION, ETC.):

• 4-year College degree related to Engineering or Construction Management, or equivalent industry experience.
• 5 or more years of experience in a Project Management role in the Construction or Building Facilities Services industry.
• High sense of integrity.
• Strong organizational and time management abilities.
• Maintain a positive and collaborative relationship with ACCO’s internal teams/departments.
• Ability to use discretion and maintain confidential information.
• Ability to express difficult and complex concepts clearly and in a non-technical way.
• Willingness to learn and master new training topics and software applications as needed.
• Demonstrated ability in gathering information from subject matter experts and turning that information into actionable training development plans meeting the groups needs
• Excellent oral and written business communication skills, including the ability to listen proactively.
• Demonstrated instructional design skills, including audience analysis, needs analysis, development of scope, design specifications, performance-based objectives, assessments, and curriculum development
• Become a Subject Matter Expert (SME) with respect to ACCO’s Sales and Project Management Tools and Processes and possess the ability to pass along this knowhow to others in written and verbal forms such that they will retain this knowledge for themselves and achieve the ability to execute said processes following training.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project).
• Experience preferred in Business Systems Software (JDE, IFS, BidTracer, FastEst, Bluebeam, Box, Smartsheet, etc.).

ACCO COMPETENCIES:

• Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.
• Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
• Insight: The ability to gather and make sense of information that suggests new possibilities.
• Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
• Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
• Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
• Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility and shows personal humility.
• Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
• Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

PHYSICAL REQUIREMENTS:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include Close vision and Distance vision.
• The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.
• While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is regularly required to walk and sit.

• This individual must be a responsible person and regular attendance is required.This is an “in-person” role requiring 5 days/week in an ACCO office. Based on individual performance, capability and ACCO’s business needs; up to 1 day working remote may be granted by the Director (at their sole discretion) after the 6-month training process has been completed.

• Hours: Full-Time (40+ hours/week) in-office. Work hours typically between 7am-5pm but may be adjusted based on business need as assigned by the Director
  Travel: As required to meet the needs of the business, but often in excess of 50% of the time depending on home office location. Regular presence at the Corporate Office in addition to regional offices, branch offices, and/or jobsites across the region with flight travel as necessary across the company footprint. Some overnight travel per business needs.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Process and Training Development: Work with subject matter experts to quickly assess, design, develop, and maintain instructor-led, web-based, and workbook training materials that are educational and effective. Review and evaluate existing sales team processes and training materials. Create workflow guides and other reference materials for Sales Management to leverage in managing and training their teams. Contribute to the implementation and maintenance of these practices across the company.
• Independently draft training materials (handouts, presentations, etc.) focusing on entry to advanced Project Management topics; to be reviewed by the Director, PM Development.
• Maintain existing training materials to incorporate updates related to internal processes, corporate policy, etc.
• Coordinate training schedules with the Director, PM Development, Sales Managers, the Training Team, and any other relevant departments.
• Provide one-on-one training support to Project Engineers and Project Managers in collaboration with needs expressed by Sales Management.
• Assist in the facilitation of virtual & in-person training classes.
• Assist in the facilitation of in-person multi-day workshop events.
• Lead virtual & in-person classes if required and as assigned by Director, PM Development.
• Relationship Building: Establish in-person relationships across the business to ensure you’re bringing value to your customer (Construction and Facility Service Sales team members) and ACCO’s Core Values are being represented. Establish and maintain in-person relationships with teams outside your group and across the corporate footprint.
• Collaboration: Collaborate with internal departments to stay abreast of current standards and best practices for content management and integration. Create, maintain, and communicate project/training plans to ensure timely delivery of training materials and programs. Ensure open, collaborative, supportive, and frequent communication with your customer group (Construction Operations) and support departments.
• Culture— Act as a champion of ACCO’s Culture and Core Values (Commitment, Integrity, Authenticity, Innovation, Initiative, and Collaboration) and actively reinforce the desired corporate culture and values. Lead by example and hold accountable all team members to ACCO’s Core Values. Build and achieve trust with your group and all others.Other tasks, duties and responsibilities as assigned by the Director.

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required by this job include Close vision and Distance vision.
• The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.
• While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is regularly required to walk and sit.
• This individual must be a responsible person and regular attendance is required.This is an “in-person” role requiring 5 days/week in an ACCO office. Based on individual performance, capability and ACCO’s business needs; up to 1 day working remote may be granted by the Director (at their sole discretion) after the 6-month training process has been completed