Program Management Administrator at Plexus Deutschland GmbH

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

0.0

Posted On

24 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Customer Engagement, Performance Metrics, Data Analysis, Continuous Improvement, Problem Resolution, Inventory Control, Communication, Team Coordination, Customer Satisfaction, Tactical Matters, Account Receivables, Education, Collaboration, Quality Control, APQP

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Purpose Statement: Provides advanced level support to Program Managers to improve delivery performance and enhance customer satisfaction, performance metrics reporting and analysis. Coordinates with Production Supervisors and Team Leads on variances to production plan, independently initiates and coordinates resolution of minor variances with internal functions and customers. Key Job Accountabilities: Drives problem resolution and Continuous Improvement on behalf of PM, ensuring closure of actions and working with other functions as necessary Prepares and maintains CFT performance data (delivery, customer satisfaction, quality, etc), conducts analysis and present findings and recommendations to PMs Plan, coordinate and prepare advanced materials for customer site visits, QBRs and business reviews, in coordination with Customer Experience Team Takes the lead on day to day customer engagement on tactical matters, including follow up of overdue Account Receivables. Full ownership of CRGs' communication with Customer, coordination with CFT, inventory & metric control. Engaging the Customer on CRG and other metric control as well as potentially supporting APQP. Daily customer interface for POs, commitment dates, queries and requests. Works with PM on coordination of cNPS improvement plan activities in the CFT and with customer Education/Experience Qualifications: Education/Experience Qualifications: A minimum of a post-high school education (college, vocational school or specialized training) is required; a Bachelor’s degree is preferred. Three (3) to Five (5) years of related experience is preferred An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered. Other Qualifications: N/A Physical Requirements: N/A Travel Requirements: N/A This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. Since 1979, Plexus has been partnering with companies to create the products that build a better world. We are a team of over 20,000 individuals who are dedicated to providing Design and Development, Supply Chain Solutions, New Product Introduction, Manufacturing and Sustainability Services. Plexus is a global leader that specializes in serving customers in industries with highly complex products and demanding regulatory environments. Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle. For more information about Plexus, visit our website at www.plexus.com.

Responsibilities

The Program Management Administrator provides advanced support to Program Managers to enhance delivery performance and customer satisfaction. They coordinate with various teams to resolve production variances and prepare materials for customer engagements.