Program Management Lead at Citi

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

02 Mar, 26

Salary

0.0

Posted On

02 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Communication Skills, Diplomacy Skills, Stakeholder Management, Risk Management, Resource Planning, Project Management, Financial Services, Team Management, Technical Proficiency, Problem Solving, Performance Evaluation, Change Control, Cost Benefit Analysis, Contract Administration, Training and Development

Industry

Financial Services

Description

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs. Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function; and requires basic commercial awareness. Assesses creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. Oversees program plans meet business needs as described in the program initiation documents. Ensures all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives. Ensures all areas of the program are appropriately staffed. Monitors program commitment from those assigning resources. Escalates program risks to the Program Director, or Program Sponsor, when appropriate. Creates the program risk management plan. Works with procurement team to create, administer, track, and eventually close program contracts. Makes recommendations for training and development needs for assigned personnel. Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions. Directs area supported through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning. Ensures essential procedures are followed and contributes to defining standards. Manages people managers, including responsibility for the alignment of Organizational objectives and individual development plans. Project manages relatively small projects whilst overseeing the total project list and in particular the key critical projects Resolves complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes. Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables. May supervise day-to-day work of junior level employees, but will not typically have formal management role. Manages one team (consisting of support staff and/or entry-level analysts). Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues. Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log. Ensures resources are assigned to project & monitor commitment. Ensures change control is executed throughout project. Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition. Tracks actual project costs, identify variances, and reforecast project costs as needed. Measures project management performance against standards. Ensures appropriate project staffing levels. Establishes project communication needs and create project communication plan. Partners with cross function peers to create, administer, track, and eventually close project contracts. 6-10 years of experience in project management, primarily in financial services Experience in supervising project managers/business analysts/project officers Experience in interaction at Board/Executive management level of businesses Broad understanding of business practices Technical proficiencies in MS Project, Word, Excel, and PowerPoint Demonstrates capacity to work in highly pressured & volatile environments Willing to work in India Night Shifts (8 AM to 5 PM EST) Bachelor's/University degree, master's degree preferred ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

The Program Management Lead is responsible for guiding and influencing colleagues and external customers, overseeing the planning and coordination of program activities. This role includes managing program risks, ensuring stakeholder engagement, and monitoring resource commitments.