Program Manager: Community Housing & Inclusion Services
Location: Nanaimo
Position Type: This a temporary position which begins at 32 hours/week for maternity coverage with the likelihood to increase to 40 hours/week in future
Schedule: Monday - Friday
Wage: $33.75 - $37.77 per hour

WHAT YOU BRING

We’re seeking leaders who combine strong organizational skills with compassion and vision. You’ll bring:

• Diploma/Degree in Social Services, Community Support Work, or related field—or equivalent experience
• Experience supervising teams and supporting individuals with diverse abilities
• Excellent communication, interpersonal, and leadership skills
• Proficiency in Word, Excel, Outlook, and electronic documentation systems
• Ability to manage multiple priorities and thrive in a dynamic, fast-paced environment
• Personal suitability to promote dignity, independence, and individuality

REQUIREMENTS

• Valid BC Class 5 Driver’s License
• MCFD Hub Screening with RCMP Criminal Record Check portion (employer facilitated)
• First Aid with CPR, Food Safe Level 1
• Immunization record or exemption, TB Screen, and Physician’s Declaration
• 3 professional references (including one from your most recent employer)

ABOUT US

Bonaventure Support Services is a dynamic and adaptable agency serving adults, youth, and children with diverse abilities across Vancouver Island. We are committed to person-centered, goal-directed services that foster safety, inclusion, and meaningful community participation. We are proud of our compassionate, collaborative culture where leaders and team members alike can thrive.

LEAD WITH PURPOSE, GROW WITH US

At Bonaventure Support Services, we believe leadership means more than managing programs—it means inspiring people and creating opportunities for growth. As a Program Manager, you’ll oversee Community Housing & Inclusion services, guiding a team that supports adults or youth/children with diverse abilities to live meaningful, connected lives.
You’ll work closely with families, community partners, and staff to create safe, supportive environments where people can thrive. By combining your leadership skills with compassion and vision, you’ll help shape programs that foster belonging, independence, and meaningful participation in community life.

THE ROLE

As Program Manager, you will:

• Provide leadership, supervision, and direction to staff, fostering a cohesive and supportive team culture.
• Oversee the delivery of high-quality, person-centered services that meet physical, emotional, social, vocational, and health needs.
• Collaborate with families, guardians, community partners (MCFD, CLBC, VIHA, Behavior Consultants, etc.), and Bonaventure’s leadership team.
• Develop and monitor Person-Centered Plans, Risk Assessments, and Health & Safety Plans
• Ensure compliance with CARF accreditation, agency policies, and relevant legislation (WorkSafeBC, Employment Standards, etc.).
• Manage program resources, including scheduling staff and reconciling expenditures.
• Support staff development through training, coaching, and performance feedback
• Build strong, trusting relationships with supported individuals, families, and the community
• Partner with HR and Directors on organizational problem-solving, hiring, and staff development.