Program Manager, Alumni Engagement at Kennesaw State University
Kennesaw, GA 30144, USA -
Full Time


Start Date

Immediate

Expiry Date

10 Oct, 25

Salary

60300.0

Posted On

10 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, Etiquette, Customer Service Skills, Project Management Skills, Continuous Improvement, Higher Education, Volunteer Management, Accountability, Event Planning, Collaboration, Teamwork

Industry

Education Management

Description

ABOUT US

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES*:

  • Knowledge of alumni relations best practices, engagement strategies, and lifecycle communications
  • Understanding of higher education organizational structures, especially academic colleges and advancement units
  • Familiarity with event planning, volunteer management, and donor cultivation within a university context
  • Ability to collaborate effectively with deans, faculty, advancement staff, and university leadership

Ability to manage complex projects with competing deadlines and stakeholder interests

  • Ability to adapt to evolving priorities and innovate within a dynamic university environment
  • Ability to foster a culture of collaboration, accountability, and continuous improvement among staff

JOB SUMMARY

Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree from an accredited institution of higher education in related field

REQUIRED EXPERIENCE

Three (3) years of related work experience

PREFERRED EDUCATIONAL QUALIFICATIONS

An advanced degree from an accredited institution of higher education in a related field

ABILITIES

Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs
Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues
Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS

Excellent project management skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Responsibilities

DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:

  1. Develops and implements a comprehensive alumni engagement strategy across academic colleges, in coordination with university priorities and Advancement leadership.
  2. Standardizes best practices for alumni programming, volunteer engagement, and college-specific outreach, ensuring consistent execution and brand alignment across units.
  3. Collaborates with deans, college communications teams, and advancement officers to drive strategic alumni initiatives that support college goals in reputation, recruitment, and philanthropy.
  4. Oversees the planning and execution of high-visibility alumni events across colleges, ensuring program quality, stakeholder involvement, and outcome tracking.
  5. Analyzes data from alumni interactions, event participation, and volunteerism by college; produces reports to inform strategy, demonstrate impact, and identify areas for growth.
  6. Serves as the central liaison between college alumni resources and the department of Alumni & Constituent Engagement, facilitating communication, resource-sharing, and coordinated campaigns.
  7. Champions innovation and continuous improvement across alumni engagement programs, leading cross-college collaboration and piloting new approaches to deepen alumni affinity and involvement.
  8. May supervise and mentor a team of college-based alumni engagement coordinators or students, providing guidance, professional development, and performance management to ensure high-impact programming and outreach.

KEY RESPONSIBILITIES*:

  1. Develops, prepares, coordinates and implements assigned programs
  2. Manages and facilitates department communications including program marketing, website creation, mobile applications and social media
  3. Serves as liaison and communicates with academic divisions, colleges and departments
  4. May assists in developing, monitoring and managing budget processes
  5. Manages event planning, marketing and logistics
  6. Interprets, evaluates, develops and implements policies and procedures
  7. Creates, administers, and analyzes assessment programs
  8. Facilitates program components, post-program evaluation and operational reporting
  9. Assists with developing new programming
  10. Prepares operational reports and analysis to inform center-level reporting and decision-making
  11. May supervise assigned staff and/or student assistants
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