Employee Working Location: Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-time
The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
Lead and support the delivery of disaster risk reduction and climate change (DRR-CCA) initiatives. Reporting to the Sr. Manager of Operations, this role is critical in enhancing readiness and resilience to disasters and climate-related emergencies at key scales (e.g., individual, household, organizational, community) across the Atlantic provinces (ATL). The Program Manager will work closely with other members of the DRR-CCA team, other CRC service lines, as well as external partners in program implementation and contribute to the strategic direction of DRR-CCA efforts in the region. The Program Manager will be responsible for implementing existing DRR-CCA programs as defined in the DRR-CCA Strategic Plan. Where needed, they may also contribute to the creation of new programs, initiatives, and services to enhance community-wide readiness and resilience.

• Assist in the design, planning, and execution of programs in collaboration with teams and stakeholders.
• Ensure program activities are culturally appropriate, aligned with best practices, and responsive to community needs.
• Support program teams with resources, tools, and technical guidance to enhance service delivery.
• Build and maintain relationships with community partners, governmental bodies, and other stakeholders.
• Facilitate stakeholder involvement in program planning, implementation, and evaluation.
• Represent the program in coordination meetings, ensuring alignment with sector standards and organizational priorities.
• Track program activities, outputs, and outcomes to ensure effective delivery.
• Support program performance assessments, integrating lessons learned into future planning.
• Assist in preparing reports for internal and external stakeholders, highlighting progress, challenges, and best practices.
• Ensure adherence to internal policies, donor requirements, and industry standards.
• Conduct quality monitoring and gather feedback from participants to improve service delivery.
• Support the review and enhancement of program tools to improve efficiency and impact.
• Identify and address operational risks to ensure sustainable and effective program implementation.
• Provide feedback on program tools and interventions to refine approaches and improve outcomes.
• Work with relevant teams to develop new resources when gaps are identified.
• Make recommendations to improve program procedures, processes, or guidelines, and support the development of new program opportunities or proposals.
• Stay informed on relevant policies, guidelines, and best practices in community or humanitarian programming, and contribute to continuous learning and improvement within the team.