EDUCATION, EXPERIENCE AND CERTIFICATIONS.

Bachelor’s degree required in related field, Master’s degree preferred. Consulting and/or project management experience preferred. 5 years of related experience preferred. Experience with Microsoft Office suite of tools is required. Proven track record of achieving goals timely and collaboratively. Excellent written and verbal communication

• Coordinates with and maintains continuous oversight of all administrative activities in support of program.
• Ensures that operations and employees are in compliance with regulatory and/or accreditation agency standards, policies.
• Develops dashboards, action plans and other tools in order to continuously monitor key performance indicators, including but not limited to: referrals, volume, cost of care, access, quality and safety, appropriateness of care/service, fundraising, research participation.
• Participates with the team to assess, plan, and implement changes as required to achieve goals.
• Lead, manage and track improvement initiatives and program-related projects
• Serve as primary point of contact for the program for internal and external stakeholders
• Develop and maintain highly effective professional relationships with referring providers, program leader colleagues from other systems
• Organizes and coordinates all assigned functions to provide for a smooth cost-efficient operation