Program Manager, Banking Product Services at Credit Karma

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

0.0

Posted On

23 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication Skills, Analytical Skills, Problem-Solving Skills, Technical Skills, Relationship Building, Multitasking, Cross-Functional Collaboration

Industry

Consumer Services

Description

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City. *Banking services provided by MVB Bank, Inc., Member FDIC Credit Karma is working to make financial progress possible for everyone. Our Banking Product Services team is responsible for helping our 100+ Million Members whenever and however they need that help, and providing feedback to the rest of the company on how we can better serve our members. As the Program Manager, you will ensure that Credit Karma Banking Product Services is effectively prepared to support all product launches, releases, and programs. You will own the launch readiness, customer feedback loop, and operational efficiency within Banking Product Services for projects assigned to you. The qualified candidate is an adept project manager who is able to own and manage multiple projects simultaneously. This role is perfect for someone who is passionate about collaborating with other teams to improve the Banking Product Services experience. This person must be comfortable working in a very fast paced environment and is a strong cross-functional influencer. What you'll do: Own Banking Product Services readiness for new product introductions, feature releases, and marketing programs Manages the support lifecycle planning for Credit Karma products Represents BPS at cross-functional meetings for relevant projects Responsible for establishing and building successful relationships with Product Management, Engineering, Marketing, IT and Security Successfully leads cross-functional projects, to drive improved operational efficiencies Demonstrates a strong combination of communications, technical and relationship skills to enable ownership of day-to-day interactions and strategic execution of deliverables Plan, schedule, and track project timelines and milestones with appropriate Project Management methodology and tools (e.g. MS Project, Visio, Agile, SDLC etc.) What we are looking for: BS degree 2+ years’ experience as a Project Manager in Banking, Engineering, or Product Management functions Excellent verbal and written communication skills Strong analytical, decision-making and problem-solving skills Strong technical background with the ability to understand and assess the impact of feature releases on both customers and Support Able to work in a dynamic, ever changing environment with a sense of urgency. Proven ability to multitask and manage multiple projects Ability to establish and foster critical relationships with cross-functional stakeholders Self-motivated and ability to work proactively and take the initiative Ability to diagnose and recognize problem areas and lead a cross-organizational team towards problem resolution Equal Employment Opportunity: Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws. Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Privacy Policies: Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies: US Job Applicant Privacy Notice UK Job Applicant Privacy Notice

Responsibilities

The Program Manager will ensure that Credit Karma Banking Product Services is prepared to support all product launches, releases, and programs. This includes owning launch readiness, managing customer feedback, and improving operational efficiency within the team.