Program Manager - Banking at VAM Systems
Dubai, Dubai, United Arab Emirates -
Full Time


Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Banking Systems, Multi-vendor Management, Leadership, Stakeholder Management, Governance, Compliance, Customer Experience, Digital Banking, Retail Banking, Risk Management, Vendor Coordination, Technical Oversight, Operational Excellence, Continuous Improvement, Reporting, Communication

Industry

IT Services and IT Consulting

Description
Job Description We are currently looking for Program Manager for our UAE operations with the following Skill set and terms & conditions. Key Skills & Competencies: Strong understanding of banking systems and channels. Ability to manage multi-vendor and cross functional delivery environments. Excellent leadership, stakeholder management and governance skills. Adept at balancing compliance requirements with customer experience considerations. Strong digital and retail banking background in UAE. Key Responsibilities: Program Leadership Translate CBUAE circular requirements into a structured, time-bound implementation roadmap across digital channels, IT systems, operations and risk functions. Establish program governance, steering committee, and reporting cadence to senior management and CBUAE as required. Plan, organize, and manage projects to ensure timely delivery within scope and budget. Define and track KPIs throughout the program lifecycle to measure success and compliance. Governance & Risk Management Strengthen governance frameworks and reduce operational risks by applying lessons learned from past and ongoing initiatives. Identify and mitigate risks, control effectiveness and audit readiness. Maintain central documentation: risk register, decision logs, agreements on deviations, compliance sign offs. Stakeholder & Vendor Coordination Collaborate with cross-functional teams, vendors, and business units to gather and document requirements. Manage vendor performance, ensuring service levels and development quality meet expectations. Ensure change management approach to drive awareness for internal teams and customer facing communication is in place. Compliance & Technical Oversight Ensure digital journeys (eCommerce, tokenization, card services, etc.) align with regulatory requirements. Review technical proposals and recommend improvements to enhance compliance and security. Operational Excellence Monitor and resolve incidents and problems. Support go-live and post-go-live activities, ensuring smooth transitions and minimal disruptions. Continuous Improvement Stay updated on emerging technologies and regulatory changes. Propose enhancements to digital products and processes to strengthen fraud prevention and authentication. Reporting & Communication Provide regular updates to business stakeholders on project status, risks, and achievements. Facilitate UAT and ensure adherence to quality control standards. Joining time frame: 2 weeks (maximum 1 month)
Responsibilities
The Program Manager will lead the implementation of CBUAE circular requirements across various functions, ensuring timely delivery and compliance. They will also strengthen governance frameworks and manage vendor performance while collaborating with cross-functional teams.
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