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Program Manager at BIRLASOFT LIMITED SINGAPORE BRANCH

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Presales Engagement, Solution Architecture, CX Solution Design, CRM, Commerce, ECM, Portals, Prototyping, Stakeholder Management, Governance Frameworks, Solution Delivery, Discovery Workshops

Industry

IT Services and IT Consulting

Description

Area(s) of responsibility JD - Program Manager Key Responsibilities Presales Engagement Collaborate with sales teams to qualify opportunities and craft winning proposals Bring consulting and solution driven approach to wining deals in CX solution area Drive discovery workshops to capture CX business objectives, pain points, and success metrics Solution Architecture & Design Define high-level and detailed solution blueprints spanning CRM, Commerce, ECM, Portals Rapidly prototype POCs and interactive demos showcasing solution value and extensibility Tailor demos to client-specific scenarios using CX platform SDKs and low-code tools Client Interfacing & Stakeholder Management Present architectures, roadmaps, and governance frameworks to executive and technical stakeholders Lead alignment sessions to ensure solution components meet business, security, and compliance requirements Able to work independently with customer stakeholders - Business Process Owners/ SMEs/ Process Sponsors/ IT Leaders Solution Delivery Guidance Partner with development and delivery teams to validate design, review code, and enforce best practices

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Responsibilities

Lead presales engagements by conducting discovery workshops and designing high-level solution blueprints for CX areas. Manage executive stakeholders and partner with delivery teams to ensure technical designs meet business and security requirements.