ABOUT US

At PMSI, we combine deep expertise in mortgage servicing with cutting-edge technology and client-driven solutions. As we continue to grow, we’re seeking a Program Manager with client-facing experience who excels in fast-paced environments and is ready to lead impactful enterprise initiatives.

PREFERRED QUALIFICATIONS

• PMI certification (PMP, PMI-ACP, or Scrum Master)
• Experience in Big 4 consulting.
• Familiarity with mortgage servicing and GSE standards (Fannie Mae, Freddie Mac, Ginnie Mae).

ABOUT THE ROLE

We are looking for a mid-level Program Manager with client-facing experience who will lead enterprise projects that span mortgage servicing, investor reporting, GSE compliance, and system enhancements. You’ll manage IT sprints, client onboarding, and new product rollouts, balancing project execution with client engagement. This role is ideal for someone highly organized, tech-savvy, and passionate about delivering results while building strong client relationships.

WHAT YOU’LL DO

• Lead enterprise-level project initiatives and product rollouts.
• Develop and manage detailed project plans, tracking milestones, deliverables, and risks.
• Drive IT sprint activities (standups, sprint planning, retrospectives, backlog management).
• Facilitate meetings, document outcomes, and provide clear action items.
• Deliver weekly status updates, dashboards, and KPI reporting.
• Act as the primary liaison for client onboarding, technical integration, and operational engagement.
• Translate client business needs into actionable deliverables and documentation.
• Build and maintain strong client and internal stakeholder relationships.