At January, we bring humanity to consumer finance. Using data intelligence, we create trust and deliver better outcomes for consumers and creditors alike. Our mission is simple: expand access to credit while empowering consumers to achieve lasting stability and control of their financial lives.

ABOUT THE ROLE

We’re hiring a new member of our Compliance team to be a key driver in elevating compliance from a regulatory necessity to a competitive advantage. As a Program Manager, Compliance, you’ll be at the front lines of managing and optimizing our compliance processes, ensuring that January meets and exceeds client expectations. You’ll own the execution of high-stakes compliance workflows while also identifying opportunities to make them more scalable, efficient, and automated.
This role is perfect for someone who thrives on organization, operational excellence, and problem-solving. You’ll work directly with clients, and collaborate closely with internal stakeholders like our Operations and Product & Engineering teams, helping to strengthen our compliance infrastructure as we scale.

WHAT YOU’LL DO:

• Project manage external audits end-to-end.
• Conduct root cause analysis and internal investigations of compliance issues, gathering stakeholder input to recommend and implement corrective action plans.
• Analyze and report on internal QA programs to identify key areas for remediation and risk mitigation.
• Maintain and update company Policies & Procedures, ensuring alignment with new compliance requirements as we grow.
• Support key aspects of the vendor management program, including vendor audits and risk assessments.
• Identify opportunities to streamline and automate existing compliance operational processes.
• Develop and deliver training to employees on compliance procedures and regulatory topics.