Program Manager, Conference Program at NAFSA: Association of International Educators

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

60000.0

Posted On

21 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Conference Planning, Database Maintenance, Interpersonal Skills, Communication, Customer Service, Volunteer Engagement, Data Analysis, Content Management, Organizational Skills, Attention To Detail, Microsoft Office Suite, Excel, Proposal Review, Stakeholder Collaboration

Industry

Higher Education

Description

Description About NAFSA: Association of International Educators NAFSA: Association of International Educators is an organization of people dedicated to building a global community and fostering a more peaceful world through advancing international higher education. With approximately 10,000 members, NAFSA is the world’s largest professional development and advocacy organization committed to international learning and creating a more globally engaged, welcoming, and educated United States. NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. We believe that international education lies at the core of an interconnected world characterized by peace, security, and well-being for all. NAFSA is a workplace that not only appreciates diversity but believes it is our strength, and we strive to create an inclusive culture for all our team members. NAFSA is proud to be an Equal Opportunity Employer. Learn more about NAFSA at www.nafsa.org. Position Summary: Together with the Senior Director, Conference Program and the Deputy Executive Director, Knowledge Development, the Program Manager, Conference Program works on developing, managing, and evaluating the content of NAFSA’s annual conference, which brings together over 8,000 international education professionals from around the world in the field of international education. Working closely with the Senior Director, the Program Manager is expected to work with a high degree of independence on managing specific tasks for the annual conference program, and works closely with the member conference planning committee, the conference department staff, and other NAFSA staff who support the annual conference. Attention to detail, maintenance of the conference database, strong interpersonal skills, and ability to communicate timelines effectively are critical for this position. Major Functions and Responsibilities Conference Speaker and Program Management (45%) Assist with the online call for proposals and proposal submission process Assist with the review of session proposals and manage the pool of peer reviewers Maintain an accurate proposal and presenter database Manage presenter communications, including notifications, preparation, and policy with high level of judgement and customer service Assist Senior Director to develop the conference program schedule Coordinate the selection and organization of poster fairs held at the Annual Conference which includes close communication with volunteer leaders. Ensure successful management of the on-site and virtual poster fairs at the annual conference, leading with innovation Volunteer Engagement and Customer Service (30%) Together with the Senior Director, serve as a staff partner to the Annual Conference Committee (ACC), ensuring a productive, and meaningful professional development experience and outstanding conference program Work with the volunteer local arrangements team to develop networking programming at the conference and coordinate volunteer management on site at the conference. Monitor speaker and conference program inboxes, answering inquiries with accurate, helpful information Serve as staff point of contact for inquiries regarding the conference online proposal system, online program planner, and conference app Conference Program Technology (20%) Maintain accurate conference program database Input new events and speaker information into the program database system, with strong attention to detail and accuracy Create and maintain online content for conference web pages using NAFSA’s content management system, ensuring that all information is accurate and up-to-date Assist Senior Director to analyze conference evaluation data Performs other duties as assigned in support of NAFSA’s conference program and strategic objectives (5%) Requirements Required Qualifications: Bachelor’s degree or equivalent combination of education and experience Minimum two (2) years of professional experience with some applicable exposure to or direct experience with conference planning or program management preferred A track record of excellent customer relations support Demonstrated ability to appropriately prioritize, manage, and complete multiple projects and assignments while meeting competing deadlines Experience managing complex data with high accuracy Ability to effectively collaborate with internal and external stakeholders in a fast-paced environment Strong communication skills, both oral and written, including web-based applications and presentation delivery Exceptional organizational skills and attention to detail Proficiency with Microsoft Office suite products, with emphasis on Excel/spreadsheet applications Desired Qualifications: Experience with databases and/or association management software, as well as various web or cloud-based conferencing platforms Experience in volunteer engagement and/or international education Experience managing content and speakers for conferences or large meetings Familiarity with Cadmium or similar conference management software International travel or education experience Scope of Supervision The position does not have supervisory responsibilities. Work Relationships As representatives of a membership organization with a broad and diverse range of activities related to education and training, NAFSA staff possess more than simply specialized capabilities. Each individual is expected to take the initiative to become knowledgeable about the organization as a whole. Association members and other staff expect colleagues to be accessible and responsive, to convey a positive attitude, and to exhibit a high degree of professionalism. Office Environment The workday is generally 9:00 a.m. to 5:00 p.m. The week after Memorial Day to Labor Day, it is 8:30 a.m. to 5:30 p.m. Monday through Thursday and 9:00 a.m. to 12:00 p.m. on Friday. Travel is required occasionally related to job responsibilities, especially for the annual conference, regional meetings, and other leadership meetings. Participation in the NAFSA annual conference the week of Memorial Day, including the holiday itself, is a job requirement. The annual conference is held in varying cities. Total Compensation, Benefits The target salary for this full-time, 35-hour per week Program Manager, Conference Program position is $60,000. Total compensation for employment at NAFSA entails a competitive employee benefits package including: Competitively priced medical and dental insurance plans with CareFirst 403(b) retirement plan with eligibility for up to a 7% employer contribution Generous paid vacation, sick, personal, parental, and compassionate leave plans Paid days on and around federal holidays Fully paid group life and disability insurance coverage Health and dependent care flexible spending account plans Pre-tax parking and transportation plans Free onsite fitness center and secure bicycle parking

Responsibilities

The Program Manager develops, manages, and evaluates the content for NAFSA’s annual conference, focusing heavily on managing the conference program, including speaker communications and proposal processing. A significant portion of the role involves volunteer engagement, serving as staff partner to the Conference Committee, and managing conference technology and databases.