Company Overview: Panopto is a dynamic and rapidly growing leader in interactive video solutions, backed by a leading private equity firm. Our team of approximately 200 dedicated professionals is committed to empowering learners through powerful, interactive video technology. With the recent acquisition of Elai.io, an innovative AI-driven startup specializing in video generation — we’re expanding our capabilities to drive the future of learning with cutting-edge AI and video innovation.

PROJECT OVERVIEW:

We are seeking a detailed and highly organized Program Manager to provide senior-level program management services to support strategic product development initiatives within the R&D group. The engagement encompasses comprehensive program oversight, agile facilitation, and cross-team coordination across up to 7 distributed development teams operating in the United States and European markets.

SKILLS & QUALIFICATIONS (MUST-HAVES):

• Bachelor’s degree in Business Administration, Project Management, Information Technology, or a related field is preferred.
• Minimum of 8-10 years of experience in program management, with at least 5 years in a technology focused environment managing large-scale, global programs.
• PMP, PgMP, PMI-ACP, or equivalent program management certification is highly desirable.
• Understanding of software development lifecycle, agile methodologies, and modern product development practices.
• Proven track record of successfully delivering large-scale technical initiatives involving multiple engineering teams, platforms, and stakeholders.
• Experience working with distributed teams across multiple time zones and cultural contexts.
• Exceptional project management skills with experience using tools like Jira, Confluence, MS Project.
• Outstanding verbal and written communication skills with strong facilitation and conflict resolution skills.
• Excellent stakeholder management abilities, with experience presenting to both technical and executive audiences.
• Proven ability to build consensus and drive decision-making in complex, matrixed organizations.
• Self-starter who thrives in a fast-paced environment, deals well with ambiguity and focuses on driving measurable impact.

• Current state assessment report including team capabilities, processes, and tooling evaluation. Specific areas of improvement identified with a plan for how to remediate
• Program-level metrics dashboard and KPI tracking system
• Cross-team dependency mapping and management framework for cross functional work
• Resource optimization recommendations and capacity planning tools to enable better roadmap planning and execution
• Weekly program status updates and team coordination meetings
• Monthly stakeholder reports and executive briefings
• Jira set-up improvements, including merging of two separate Jira instances into a single instance