• Further development and optimization of our digital direct-to-patient business model, taking into account customer, market and business requirements.
• Analysis, design and continuous development of reimbursement processes and digital direct-to-patient services in close collaboration with health insurance companies, internal departments and external partners.
• Identifying and implementing improvement opportunities along the customer journey to ensure a consistent and positive customer experience.
• Management and coordination of complex cross-functional projects and programs in collaboration with local and global teams
• Taking on the role of interface between business stakeholders, IT, external partners and service providers
• Prioritizing and translating technical requirements into digital solutions and processes
• Derivation of data-based recommendations for action and support of strategic business decisions based on customer, market and sales analyses
• Funding for innovation and change projects to further develop digital services and processes
• Ensuring compliance with regulatory and internal requirements across all activities
• Ensuring the quality and continuous development of our digital platforms and processes

Qualifications

• Successfully completed studies in business administration, business informatics, health economics or a comparable field of study.
• 8-10 years of professional experience in the healthcare, medical technology, pharmaceutical, digital business or health insurance environment, as well as experience in managing complex projects or programs with various stakeholders.
• Solid knowledge of digital business models, customer experience and process optimization, as well as a good understanding of the German healthcare system; experience with reimbursement and care processes is particularly advantageous.
• Strong analytical skills, a structured and solution-oriented approach to work, and excellent communication skills when dealing with interdisciplinary and international teams.
• Experience with CRM, e-commerce or Salesforce solutions, as well as in the development, implementation or further development of digital products and services, is an advantage.
• Knowledge in the field of diabetes care, medical devices or digital health, as well as experience in an international corporate environment, is desirable.
• Additional qualifications in project or program management (e.g., Scrum, PMP, or similar) are an advantage.
• Excellent German and English skills, both spoken and written.
• 
  

• Further development and optimization of our digital direct-to-patient business model, taking into account customer, market and business requirements.
• Analysis, design and continuous development of reimbursement processes and digital direct-to-patient services in close collaboration with health insurance companies, internal departments and external partners.
• Identifying and implementing improvement opportunities along the customer journey to ensure a consistent and positive customer experience.
• Management and coordination of complex cross-functional projects and programs in collaboration with local and global teams
• Taking on the role of interface between business stakeholders, IT, external partners and service providers
• Prioritizing and translating technical requirements into digital solutions and processes
• Derivation of data-based recommendations for action and support of strategic business decisions based on customer, market and sales analyses
• Funding for innovation and change projects to further develop digital services and processes
• Ensuring compliance with regulatory and internal requirements across all activities
• Ensuring the quality and continuous development of our digital platforms and processes

Qualifications

• Successfully completed studies in business administration, business informatics, health economics or a comparable field of study.
• 8-10 years of professional experience in the healthcare, medical technology, pharmaceutical, digital business or health insurance environment, as well as experience in managing complex projects or programs with various stakeholders.
• Solid knowledge of digital business models, customer experience and process optimization, as well as a good understanding of the German healthcare system; experience with reimbursement and care processes is particularly advantageous.
• Strong analytical skills, a structured and solution-oriented approach to work, and excellent communication skills when dealing with interdisciplinary and international teams.
• Experience with CRM, e-commerce or Salesforce solutions, as well as in the development, implementation or further development of digital products and services, is an advantage.
• Knowledge in the field of diabetes care, medical devices or digital health, as well as experience in an international corporate environment, is desirable.
• Additional qualifications in project or program management (e.g., Scrum, PMP, or similar) are an advantage.
• Excellent German and English skills, both spoken and written.
•