PROGRAM MANAGER, DISABILITY SERVICES PROGRAMS

Permanent, 40 hours per week
McMan Youth, Family and Community Services Association
Edson, Alberta
McMan Youth, Family and Community Services Association, Disability Services Program is actively seeking an experienced and dynamic Program Manager to lead and oversee critical operational and service delivery components of our Disability Services Programs in Edson. This role is essential in supporting individuals, families, and their networks while fostering a positive impact within the community.

WHO WE ARE:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.

Reporting to the Director of Services, the Program Manager leads a team of supervisors, direct service staff, administrative staff, and students/volunteers. They contribute to the success of the organization by providing a full range of expert knowledge and skills to the Disability Services Programs.
This role will ensure that the programs fully meet the needs of individuals, their families, support network and program funder, while maintaining McMan’s values, policies, accreditation standards and fiscal integrity.
Key areas of responsibility will include:
· Fosters and encourages a culture that aligns with organizational values.
· Provides performance, leadership, coaching and mentoring to employees and supervisors through best practices.
· Oversee case management and the preparation of support and/or health & safety plans.
· Debrief and follow up on critical incidents and/or crisis situations with supervisors, as required, to provide support, ensure procedures are followed and minimize future incidents.
· Oversee program finances, ensuring all financial documentation and management comply with McMan policy and contractual requirements.
· Participate in strategic discussions at the program and management levels, staying informed on industry trends and making beneficial recommendations.
· Support the preparation of grant proposals, funding applications, budget projections, and program planning.
· Manage records and information and prepare accurate and timely reports.