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Program Manager at Element Materials Technology

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jan, 26

Salary

130000.0

Posted On

01 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Oriented, Team Player, Self-Starter, Proactive Approach, Informal Leadership, Detail Oriented, Personable, Problem Solver

Industry

Manufacturing

Description

Overview Element has an opportunity for a Program Manager. The objective is to be the equivalent to a small business owner (or General Manger) for your assigned program(s). Be the single point of contact and voice of the customer but protect Element from all potential legal concerns. Salary: $90,000 - $130,000/yr DOE Responsibilities • Main customer contact for all matters• Provide quick, accurate responses to email and telephone inquiries• Issue daily status updates for every customer work order in WIP• Proactively address work order delays with the customer to ensure no sudden surprises• Negotiate and implement customer expedite requests• Offer testing solutions to the customer’s Engineering team when test failures occur• Review daily lab capacity with Operations and outsource to other Element labs as needed• Coordinate quotations and respond to customer RFQs• Review, approve, and distribute drawing & specification revision updates• Coordinate return of customer-owned material Skills / Qualifications • Customer Oriented• Team Player• Self-Starter• Proactive Approach• Informal Leadership• Detail Oriented• Personable• Problem Solver Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming “the world’s most trusted testing partner”. All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

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Responsibilities

The Program Manager serves as the main customer contact for all matters related to assigned programs. Responsibilities include providing status updates, addressing work order delays, and coordinating customer requests.