ABOUT US

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university’s vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

JOB SUMMARY

Develops, organizes and implements comprehensive programs in the assigned college, department and/or unit. Responsible for preparing and organizing programs and activities. Promotes programs internal and external to the university and evaluates effectiveness. Ensures programs comply with university and USG policies and procedures.

EDUCATIONAL REQUIREMENTS

Bachelor’s degree from an accredited institution of higher education in related field

REQUIRED EXPERIENCE

Three (3) years of related work experience

PREFERRED EDUCATIONAL QUALIFICATIONS

An advanced degree from an accredited institution of higher education in a related field

ABILITIES

Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals; the ability to manage multiple tasks and effectively prioritize among competing needs
Ability to creatively problem solve and independently initiate and develop action plan for addressing identified issues
Ability to establish and maintain effective, collaborative working relationships with key campus stakeholders
Able to handle multiple tasks or projects at one time meeting assigned deadlines

SKILLS

Excellent project management skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:

1. Provide on-site services approximately every third weekend on both Saturday and Sunday ¿ 6am-6pm for regular EMBA program delivery.
2. Coordinate logistics, procurement, and on-site support for EMBA residencies, including domestic and international programs. Responsibilities include vendor management, travel planning, and faculty support. Travel may be required during these sessions. Manage all processes associated with academic class calendars, CRN creation, student registration, billing and payment of student tuition and fees, financial aid assistance, graduation processes, IT support, textbook procurement, supplies procurement, room reservation and set up, LPI system administration, P-card processing, Owl Pay processing, epro processing for Executive MBA Programs.
3. Serve as primary liaison for EMBA students in dealing with tuition payments, corporate tuition reimbursement, and problem resolution, assuring engagement of appropriate contacts and administrative and/or faculty resources of EMBA, Coles College of Business, or KSU, as needed. Develop and manage alumni relations in collaboration with leadership.

KEY RESPONSIBILITIES*:

1. Develops, prepares, coordinates and implements assigned programs
2. Manages and facilitates department communications including program marketing, website
   creation, mobile applications and social media
3. Serves as liaison and communicates with academic divisions, colleges and departments
4. May assists in developing, monitoring and managing budget processes
5. Manages event planning, marketing and logistics
6. Interprets, evaluates, develops and implements policies and procedures
7. Creates, administers, and analyzes assessment programs
8. Facilitates program components, post-program evaluation and operational reporting
9. Assists with developing new programming
10. Prepares operational reports and analysis to inform center-level reporting and decision-making
11. May supervise assigned staff and/or student assistants