Program Manager at Globe Group

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Planning, Risk Management, Insighting, Data Analysis, Continuous Improvement, Program Management, Performance Management, Communication, Writing, PMP, Lean, Six Sigma

Industry

Telecommunications

Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Governs the key deliverables and KPIs of the Division, ensuring that the programs align with the strategic direction and business intent as outlined in the executive plan and Balanced Scorecard (BSC). DUTIES AND RESPONSIBILITIES: Business Planning: Leads business planning and performance reviews Risk Management: Ensures future-proofing of the operating model by actively monitoring the implementation of all key programs. Insighting: Analyzes qualitative (voice of the customer) and quantitative data (operational metrics) as input to operational decisions and program charters. Continuous improvement: Serves as the key advocate of operational improvements by circulating performance signals to all lines of businesses, prescribing corrective/preventive actions, setting up feedback loops, and monitoring committed deliverables. Program Management: Governs key projects simultaneously, ensuring milestones are met and align with the overarching business objectives. REQUIREMENTS: At least 5 years of experience in Project/Program/ Performance Management Background in BPO / Telco/Tech/Finance. Experience in fast-paced or high-volume industry is preferred. Proficiency in analytics methods and tools. Strong communication and writing skills for interacting with Leadership, customers, vendors, and internal stakeholders. PMP/ Lean / Six Sigma certification is a plus. Bachelor's Degree in any related field Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers. Purpose In everything we do, we treat people right to create a Globe of Good. Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired. Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.

Responsibilities

This role governs the key deliverables and KPIs of the Division, ensuring programs align with strategic direction and business intent outlined in the executive plan and Balanced Scorecard. Duties include leading business planning, actively monitoring key programs for risk management, analyzing data for operational decisions, and advocating for operational improvements.