JOIN A MISSION-DRIVEN TEAM THAT’S RESHAPING CARE FOR INDIVIDUALS WITH INTELLECTUAL AND DEVELOPMENTAL DISABILITIES (IDD) IN CENTRAL OREGON.

• HDE is a family-owned and operated provider of IDD services, proudly serving Oregonians for over a decade. Rooted in Oregon, we are committed to raising the standard of personalized support for individuals and families in their homes and communities.
• As we expand our presence into Deschutes County, we’re looking for a Program Manager to lead our In-Home IDD program in Bend and the surrounding area. We’re seeking someone who is not only a strong leader, but also deeply familiar with the IDD community and service landscape in Central Oregon. This is a meaningful opportunity to drive impact while growing a program that helps people live fuller, more connected lives.

SKILLS OF AN IDEAL CANDIDATE:

• Exceptional organizational and time management skills such that you thrive in a fast paced environment and know how to prioritize important tasks.
• Strong interpersonal communication including being comfortable speaking with families, case managers, and staff.
• Experience with one-on-one direct support and a clear understanding of the role and responsibilities of a managing agency.
• Proficiency with computers, including email, scheduling software, and documentation systems.

• Serve as the hands-on leader in our Bend office, setting the tone for excellence, professionalism, and care.
• Oversee all aspects of staffing including recruitment, hiring, matching direct support professionals (DSPs) with clients based on compatibility and care needs, training DSPs, and reviewing services provided.
• Collaborate with internal teams to resolve complex client and staffing situations.
• Cultivate and strengthen relationships with referral partners, especially within the Deschutes County IDD network.
• Drive growth across key metrics: total clients served, number of DSPs on staff, hours of service delivered, and overall program sustainability.
• Coordinate client onboarding, including intake, meet & greets, and visit scheduling.
• Share on-call duties with the internal team for after-hours urgent communications.
• Stay up to date and ensure program compliance with Oregon Administrative Rules (OARs) and agency policies.