Description
The Education Project Manager I – RQI Improvement Program plays a key role in delivering and supporting performance-focused resuscitation training under the American Heart Association’s Resuscitation Quality Improvement (RQI) program. This role combines traditional BLS instruction with coaching, mentorship, and real-time feedback to help healthcare providers achieve and maintain high-quality CPR performance through frequent, low-dose, high-frequency training.

Responsibilities

• Facilitate onboarding and orientation of healthcare providers into the RQI program, including device use and program structure.
• Support RQI station operations by monitoring usage, providing real-time feedback, and troubleshooting technical or instructional issues.
• Coach learners on CPR psychomotor skills using objective feedback from RQI manikins (e.g., depth, recoil, rate).
• Deliver in-person or virtual Heartsaver and BLS Provider updates when needed, maintaining fidelity to AHA guidelines.
• Promote the RQI model of continuous improvement and high-frequency practice within clinical departments.
• Collaborate with clinical leadership and the AHA Training Center to track compliance, identify skill gaps, and enhance resuscitation performance culture.
• Maintain accurate records of learner completion and performance data in accordance with AHA and institutional standards.
• Stay current on updates to AHA science, RQI platform enhancements, and best practices for performance-based learning.
• Participate in instructor calibration sessions and quality assurance reviews to ensure consistency across the program
• Coordinate in-situ simulations in collaboration with nurse educators
• Liaison with the simulation center as needed
• Lead community-focused CPR training programs

Qualifications

• Associates degree required
• Current AHA BLS Instructor certification
• Completion of RQI Instructor Essentials (or complete within 1 year of hiring)
• Strong understanding of high-performance CPR metrics and AHA resuscitation science
• Excellent communication skills with ability to provide supportive, objective feedback
• Knowledge of resuscitation simulation manikins

COMPUTER SKILLS

MS Office Suite (please check one): (basic) (intermediate) (advanced)
Other: AHA ATLAS, Enrollware

GENERAL SKILLS AND COMPETENCIES

• Passion for quality improvement and evidence-based training
• Comfort with technology and data-informed coaching
• Strong interpersonal and motivational skills
• Detail-oriented, reliable, and self-directed
• Able to engage a variety of learners, from new staff to seasoned clinicians

• Facilitate onboarding and orientation of healthcare providers into the RQI program, including device use and program structure.
• Support RQI station operations by monitoring usage, providing real-time feedback, and troubleshooting technical or instructional issues.
• Coach learners on CPR psychomotor skills using objective feedback from RQI manikins (e.g., depth, recoil, rate).
• Deliver in-person or virtual Heartsaver and BLS Provider updates when needed, maintaining fidelity to AHA guidelines.
• Promote the RQI model of continuous improvement and high-frequency practice within clinical departments.
• Collaborate with clinical leadership and the AHA Training Center to track compliance, identify skill gaps, and enhance resuscitation performance culture.
• Maintain accurate records of learner completion and performance data in accordance with AHA and institutional standards.
• Stay current on updates to AHA science, RQI platform enhancements, and best practices for performance-based learning.
• Participate in instructor calibration sessions and quality assurance reviews to ensure consistency across the program
• Coordinate in-situ simulations in collaboration with nurse educators
• Liaison with the simulation center as needed
• Lead community-focused CPR training program