ABOUT GEOCOMPLY

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.
Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.
At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.
Internship term: September- December
Duration: 4 Months
Hours: 40 hours per week
Work: Hybrid 3 days in our Vancouver office
The Program Manager Intern, Hub is a dynamic role dedicated to enhancing and managing our client-facing online user education within the Hub. This position is crucial to GeoComply’s success as it ensures our clients have access to the most accurate, organized, and user-friendly educational content and resources. The Program Manager Intern will work closely with various teams to understand client needs and continuously improve Hub’s content and user experience. This role reports to the Senior Manager, Engineering Operations.

COMMITMENT TO DIVERSITY AND EQUITY.

If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

DIVERSITY, EQUITY, AND INCLUSION ARE AT THE CORE OF WHO WE ARE

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

LEARNING IS AT THE HEART OF OUR EMPLOYEE EXPERIENCE

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

• Contribute to the management of the Hub, including its content, user education, documentation, etc., leveraging AI-powered tools for content optimization and categorization.
• Assist in the development and implementation of strategies to improve the quality and organization of client educational information, exploring AI solutions for personalized content delivery.
• Help gather and analyze feedback from internal stakeholders to identify opportunities for content and UI/UX enhancements, potentially using AI for sentiment analysis and trend identification.
• Collaborate with product, engineering, and support teams to create and update educational materials, potentially utilizing AI for drafting and refining content.
• Ensure that all content within Hub is accurate, up-to-date, and presented clearly and accessible, potentially employing AI for automated content review and quality checks.
• Assist with various projects and tasks as assigned by the manager to support the broader program management goals, including exploring and implementing AI tools to improve efficiency and user experience within the Hub.
• Serve as a point of contact for internal teams regarding Hub’s content and functionality, advocating for and implementing AI-driven improvements where appropriate.