Program Manager, IT at Gartner

Barcelona, Catalonia, Spain -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program management, Agile, Scrum, Waterfall, Project leadership, Stakeholder management, Risk management, Product backlog refinement, Release management, Conflict resolution, Budget management, Change management, Microsoft suite, Jira, Confluence, Strategic planning

Industry

Information Services

Description

About Gartner IT: Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team. About the role: Gartner is looking for a well-rounded IT Program Manager who can provide project and program leadership for technology projects within Gartner’s Conference Technology organization. The IT Program Manager role will lead complex IT programs comprised of multiple projects and is accountable for the quality of the results, benefits realization, end user satisfaction and timely delivery, ensuring that projects are planned and executed in a manner consistent with company strategy, commitments, goals, and standards. In this role you will be required to manage and collaborate with geographically dispersed teams. The candidate should have experience running projects in Agile/Scrum, Waterfalls and hybrid environments. What you will do: Responsible for the oversight and management of global technology-based programs and projects in support of IT initiatives and accountable for fostering an environment of collaboration and high impact results Partner with technical leadership to report project progress to executive level and cross-team stakeholders. Leverage personal expertise to develop and present rational conclusions, recommendations and direct implementation strategies/action plans Able to analyze the scope and direction of initiatives across multiple levels of management and organizational boundaries Strong business acumen and leadership experience - proven track record of acting as a valued IT business partner to senior leadership Ability to influence and manage the expectations of clients, team members, management and external groups Establish project metrics with available tools to track health, quickly analyze problems, identify root cause, create action plans, assess impact and develop resolution options Responsible for the development of strategic and tactical planning of technology and people resources necessary for successful completion of several large-scale projects Responsible for directing multiple sub-team project plans into a cohesive whole Lead change management activities with support/service groups outside the project team to ensure successful project results. Work with technical team to develop documentation processes/procedures for training Direct project activities personally and with other project managers, development staff and test engineers to Estimate, Plan, Design, Build, Test, and Migrate solutions into production Evaluate project and program performance consistently with key performance indicators Ability to handle Project Cost Management & financials including budget plans, monitor spend, and prepare for potential risks Capable of balancing operational and development needs of work teams Able to interact well with team members and stakeholders in resolving operational issues Identify systemic operational issues and resolve them as well as identifying root causes and process improvements to present similar issues What you will need: Strong IT professional with 7-10 years of experience in program management. The candidate should have strong qualitative and quantitative problem-solving skills along with high on ownership and accountability. Must have: 7-10 years of experience working with IT Development and/or IT Infrastructure teams in a project management capacity Strong experience with Agile & Waterfall methodologies Demonstrated leadership skills working with matrixed teams, management and executive stakeholders in a dynamic, growth environment Strong project leadership, adept at Product Backlog Refinement, Risk Management, Stakeholder Management, Agile Team Building across multiple global teams, Release Management and Conflict Resolution Strong ability to understand client expectations and to resolve issues that may affect delivery Ability to navigate ambiguity and translate complex concepts into actionable steps Excellent communication skills (verbal and written) Proficient in Microsoft Suite, JIRA and Confluence Who you are: Bachelor’s degree or foreign equivalent degree in Computer Science or a related field required Demonstrated leadership skills. Especially communication, collaboration, people management & influencing skills Ability to work in a fast paced-environment with tight deadlines and multiple project deliverables Critical thinker, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products Excellent communicator, both written and verbal, to all levels of the organization Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. What you will get: Competitive compensation 25 days annual holiday and an additional day off for your birthday. Private Medical and Dental Care. Life and Disability Insurance. Public Transport Subsidy. Ticket Restaurant Card. Childcare Vouchers (Ticket Guarderia). IncentiFit - annual reimbursement for health-and-wellness-related activities. Pension Scheme. Tuition Reimbursement. Employee Stock Purchase Plan. Employee Assistance Program. Gartner Gives Charity Match. Relocation Assistance - a specialist to help you with all the appointments and paperwork. Limitless growth and learning opportunities. A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you. A chance to make an impact – your work will contribute directly to our strategy. Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices. New offices close to Glòries and the beach in the fantastic, “innovation and tech” 22@ district of sunny Barcelona. Fresh fruit, snacks, selection of teas, fair trade organic coffee. And much more! Please Note: - Applications must be submitted in English. - A valid EU visa/passport is required for this position. #LI-Hybrid #LI-AL2 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com. Job Requisition ID:109176 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. At Gartner, we guide the leaders who shape the world. About 14,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Responsibilities

The Program Manager will lead complex IT programs within the Conference Technology organization, ensuring timely delivery and alignment with company strategy. They are responsible for managing global teams, overseeing project metrics, and fostering collaboration across technical and executive stakeholders.