Accountabilities

• Define, implement, and oversee program governance structures, including RACI matrices, steering committees, reporting models, decision-making processes, and compliance checkpoints.
• Align multi-project portfolios with organizational strategy, ensuring that initiatives deliver measurable business value and support long-term objectives.
• Develop and maintain program strategies, objectives, roadmaps, budgets, milestones, resource plans, and key performance indicators (KPIs).
• Oversee multiple concurrent projects, ensuring consistent delivery standards, effective coordination, and alignment across timelines, dependencies, and business priorities.
• Lead, mentor, and support project managers and cross-functional leads across engineering, quality assurance, cybersecurity, and regulatory compliance.
• Establish and enforce best practices for program execution, agile delivery, stakeholder engagement, performance management, and team accountability.
• Ensure adherence to applicable regulatory and compliance frameworks, including PCI DSS, GDPR, PSD2, SOC 2, ISO 27001, and SAMA requirements.
• Identify, assess, and manage program-level risks, inter-project dependencies, delivery challenges, and emerging issues, implementing effective mitigation and escalation strategies.
• Lead executive-level reporting and stakeholder communications, providing transparent updates on program progress, financial performance, risks, compliance, and business outcomes.
• Foster a culture of accountability, collaboration, governance, and continuous improvement across distributed teams.
• Partner with C-level executives and senior stakeholders to support strategic decisions that balance innovation, operational efficiency, cybersecurity, and regulatory obligations.
• Monitor program performance against agreed objectives, identifying opportunities to optimize delivery processes, improve resource utilization, and enhance overall outcomes.
• Support the adoption of scalable delivery methodologies and governance frameworks that strengthen consistency and efficiency across the program portfolio.
• Coordinate technology transformation initiatives involving cloud platforms, microservices, API ecosystems, and DevSecOps practices, ensuring alignment with business and compliance requirements.
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