Program Manager - North East Youth Services at The Salvation Army

Shepparton, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Frontline Supervision, Strategic Oversight, Performance Management, Budgeting, Risk Management, Governance, Workforce Planning, Service Compliance, Youth Work Practices, Trauma-Informed Practice, Stakeholder Management, Advocacy, Policy Development, Case Management, KPI Management

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) Youth Services encompasses a range of programs for vulnerable young people, their families, and the community. Our services have a strong focus on prevention and early intervention and enable access to safe accommodation options, Holistic case management, community outreach programs and programs that teach vital independent living skills. About the role As the Program Manager for North East, this is your opportunity to lead the delivery of Youth Justice and Youth Homelessness programs across the Greater Shepparton and Wodonga regions, including Middleton Street Youth Refuge, Life and Living Skills & Youth Participation Programs. You will provide operational leadership, frontline supervision and strategic oversight to ensure high‑quality, compliant and effective service delivery that achieves positive outcomes for young people. Reporting to the Regional Manager – North, this is a permanent full-time position, based onsite in Shepparton, Victoria. Travel will be required across the greater Shepparton/Wodonga regions and participation in an on call roster (one week a month). Conditions Compensation is in accordance with the SCHADS Award – Level 7. How you will make an impact Lead operational delivery of all Youth Services programs across the Northeast region, ensuring quality, compliance and strong client outcomes Provide supervision and performance management to Client Services Coordinators and frontline teams, building capability and maintaining consistent practice standards Oversee program performance, including KPIs, accreditation requirements, budgets, staffing levels and resource utilisation Drive service development and improvement, contributing to state-wide planning, national frameworks, research and evaluation initiatives Strengthen partnerships and sector presence, representing TSA in regional forums and maintaining strong relationships with community partners and service providers What you will bring Degree qualification in Social Work, Welfare, Community Development or a related field, with relevant senior management experience High‑level understanding of contemporary youth work practices, youth homelessness and Youth Justice systems Demonstrated experience leading teams, managing performance and building positive, accountable workplace culture Strong capability in operational management, including risk management, governance, budgeting, workforce planning and service compliance Experience contributing to sector leadership, advocacy, policy development or community/government bodies Commitment to culturally safe, inclusive and trauma‑informed practice A current Employee Working with Children Check A current Victorian Drivers Licence What we offer Eligible employees can access a meaningful and supportive employment experience, including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit. Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities. Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency. Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts. How to apply If you’re passionate about empowering young people and ready to lead high‑impact Youth Services across the North East region, please submit your resume and cover letter outlining your alignment with the role’s requirements. Together, we can build safer, stronger futures for young people. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

Lead the operational delivery of Youth Justice and Youth Homelessness programs across the North East region to ensure high-quality client outcomes. Provide supervision to frontline teams and manage program performance, including budgets, KPIs, and compliance.