Overview:
The SHP Manager provides leadership and oversight for case management staff delivering housing retention and supportive services to residents living in permanent supportive housing (PSH). This position ensures that services align with principles of Housing First, emphasizing client choice, harm reduction, and low-barrier access to housing and supportive services. The SHP Manager will supervise, train, and support a team of case managers; develop workflows, policies, and procedures; coordinate purchasing of equipment and supplies; lead case conferences; coordinate data entry, collection, and reporting; and collaborate closely with property management, resident services, and community partners to promote housing stability and overall well-being for clients.
This is a grant funded, full time, 40 hours/week, benefit eligible position at our Adeline Annex.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $80,000 - $90,000/annunally. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities:

JOB REQUIREMENTS

• High school diploma or GED
• Minimum of 3 years of experience providing community-based support services for people experiencing homelessness or other special needs populations, especially those with mental health and substance use issues
• At least 1 year of team supervision and management experience
• Knowledge of Housing First, harm reduction, trauma-informed care, and evidence-based housing retention practices
• Strong supervisory skills, including recruitment, training, coaching, evaluation, and performance management
• Experience collaborating with property management, service providers, and multidisciplinary teams
• Proficiency with data systems (HMIS, EHR, or similar) and Microsoft Office Suite
• Excellent organizational, communication, and problem-solving skills
• Access to reliable transportation with current license and insurance

Please refer the Job description for details