Key Responsibilities:

• Strategic Roadmap & Prioritisation: Own the technology delivery roadmap for assigned business domains. Track financial-year capital investment technology commitments, facilitate quarterly domain prioritisation reviews, and balance competing business demand against delivery capacity to maximise organisational value.
• Program Delivery & Best-Practice Assurance: Oversee end-to-end execution across multiple concurrent technology projects. Maintain rigorous project hygiene, best-practice delivery controls, risk mitigation, and milestone tracking across both traditional waterfall and modern agile/hybrid delivery lifecycles.
• People Leadership & Capability Development: Lead, coach, and support a team of 9 to 15 Project Managers. Cultivate internal capability and "grow energy superstars" by identifying skill gaps, offering targeted development pathways, and supporting team wellbeing and resilience through organisational transformation.
• Executive Stakeholder Partnership: Facilitate program steering committees attended by executive stakeholders. Act as a strategic translator by turning complex technical challenges and project data into plain, accessible business language, maintaining executive confidence and ensuring transparent escalation management.
• Delivery Governance & Tooling: Establish operational rigour and transparent reporting using enterprise tools (Jira, ServiceNow SPM), providing executive leadership and the Head of PMO with frontline visibility into portfolio health, delivery pinch points, and financial performance.
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