SUMMARY

The Program Manager interacts with key Customers and serve as their primary interface at Vexos. The Program Manager has complete responsibility for performance of their key customers accounts from a business and a financial perspective. The Program Manager works to coordinate, monitor, and leverage other groups such as Manufacturing, Engineering, Sales, and Materials to meet their customers’ needs and requirements.

ACCOUNTABILITIES

• Provide a single point of business focus for customer programs
• Develops and maintains current plans for meeting customer expectations and satisfaction
• Understands and stays current with customer and business requirements and refines them to specific deliverables
• Management of cross-functional Customer Program Teams in a matrix environment
• Identifies, pursues, and wins new business from existing customers
• Communicates program requirements on an on-going basis to functional and business management and ensures that management stays appropriately engaged in the program
• Conducts regular program reviews, both internally and with customers, in order to assess program status results
• Assures program maintains acceptable level of profitability and performance requirements
• Separates and manages business issues requiring attention and action from issues to be handled by normal functional processes
• Identifies and ensures appropriate cross-functional projects and problem-solving actions are in place to address program issues
• Maintains adequate technical depth and managerial skill to address customer issues and resource prioritization

SKILLS, EDUCATION, EXPERIENCE AND QUALIFICATIONS

• 5-10 years of successful mid-to-senior management/leadership experience accountable for one or more of the following functions: manufacturing, materials, program management, sales, customer service or marketing
• Experience in product introduction and change management (development, industrialization, or similar) in EMS and/or a mid to low volume electronics OEM
• Strong product knowledge, with broad understanding of business processes including development, commercial and supply chain considerations
• Strong leadership, interpersonal & communication skills
• Excellent time management & project management skills
• Good analytical and problem-solving skills
• Proactive and ability to work in a team environment
• Excellent command of written and spoken English
• Strong analytical, problem solving and decision-making skills
• Excellent interpersonal, communication and presentation skills with a proven track record to put ideas/proposal across to others effectively
• BA/BS Degree or above in Engineering and/or Business-related disciplines
• Knowledge in Lean Manufacturing, Six Sigma, ISO would be an asset
• Fluent: English language (written and spoken)
• Minimum 5 years of Project/Program Management experience

Please refer the Job description for details