SUMMARY:

The Program Manager, will support planning and execution of critical projects and programs that target opportunities in Visionwork’s retail optical business. He/she will support aligning outcomes with the organization’s key goals and objectives.
Pay Class and Pay
Pay Class: Full Time and Remote
Pay: $71,444.76 - $95,259.67 Annual Salary

EDUCATION:

Bachelor degree in Business Administration, Program Management, or related field. Preferred.

EXPERIENCE & BACKGROUND:

• Five (3) + years experience leading programs and projects in cross-functional and matrixed project teams.
• Three (1) + years experience overseeing and driving feature implementation within a technology product required.
• One (1) + years experience working on teams that build technology tools and solutions that solve business problems.
• Exposure and familiarity with formal process management problem solving tools like DMAIC, Lean Six Sigma, etc.
• Experience in supporting analysis in a competitive business environment where strategic recommendations were made for an improved position in a dynamic and rapidly changing industry
• Exceptional analytics and PowerPoint capabilities a must; high financial and business acumen also necessary
  Essential Responsibilities related to Physical Demands/Work Environment:
  The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to sit, stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).
  Activity Amount of Time
  None Under 1/3 1/3 to 2/3 Over 2/3
  Stand x
  Walk x
  Sit x
  Use hands to finger, handle, or feel x
  Reach with Hands and Arms x
  Climb or balance x
  Stoop, kneel, crouch, or crawl x
  Talk or hear x
  Close Vision (clear vision at 20” or less) x
  HIPAA & Security Requirements
  All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.
  Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
  The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned

1. Support and lead cross-functional teams defining technical and non-technical solutions that solve complex problems and drive value for the organization.
2. Develop an understanding of Visionworks’ optical business and serve as a POC for needed technical and non-technical solutions that solve problems.
3. Support detailed research of OTX technology defects and enhancement requests that inform the creation of technology product documentation (User stories, process map, technical requirements, etc.)
4. Support assigned programs and projects to deliver desired outcomes outlined by its stakeholders.
5. Adopt process improvement and problem solving methodologies with supporting templates and structured approaches.
6. Use measures to monitor progress of programs towards goals and objectives.
7. Take a data-driven approach to solving problems identifying root cause and effects, followed by hypothesis testing.
8. Participate or lead cross-functional task forces and projects in other areas of the business, as needed.