Program Manager, WHS Central Programs Team at Amazon Development Centre Canada ULC

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jun, 26

Salary

0.0

Posted On

29 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Management, Project Management, Process Improvement, Data Analytics, Stakeholder Management, Regulatory Research, Technical Writing, Auditing, Communication, Problem Solving, Escalation Management, Risk Reduction, Continuous Improvement, Excel, VBA, SQL

Industry

Software Development

Description

The Central Programs Team, India (CPT India) team leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities and develop the milestones and launch schedules to ensure timely and successful delivery of the project. The team members measure and report progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints. This a program management role responsible for executing per direction, the management of the WW WHS programs (standards, procedures, best practices) development, training and continuous improvement projects. The role involves hands-on work in the areas of understanding stakeholder needs and expectations, WHS regulatory research, global stakeholder engagement, data analytics and document technical writing. The candidate must be a self-starter and detail-oriented. They must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. Key job responsibilities Program/Process Improvement, Project Management • Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues. • Guide management in the development/review of applicable policies, procedures and business practices. Engage in frequent written and verbal communication with management and business partners to accomplish goals. • Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management). • Owns weekly/monthly reports and metrics. • Identifies gaps in audit programs and processes and escalates to manager. • Follows confidentiality rules with the documents reviewed. • Drafts documents and revisions on audit reports per manager direction. • Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions. • Earns trust of peers by understanding audit processes and programs. • Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies. Basic Qualifications: - Bachelor's degree in relevant field - 2+ years of program or project management experience - Analytical skills with experience using Excel (analysis using aggregate functions and pivot table) - Good communication skills both verbal and writing (Ability to communicate clear and coherent narratives) Preferred Qualifications: - Experience using Excel at an advanced level including practical knowledge of VBA/macros and advanced Excel functions - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Knowledge of SQL or Python - Program/Project Management Certification -Six Sigma Certification - Knowledge of visualization tools like QuickSight, Tableau Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Responsibilities

This program management role involves executing the management of worldwide WHS programs, including standards development, training, and continuous improvement projects. Key duties include communicating findings to management, guiding policy development, executing audits, owning metrics reporting, and performing deep-dive analysis to recommend corrective actions.