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Program Operations Manager - Cybersecurity at ECS Tech Inc

, West Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Delivery Management, Operations Oversight, SLA Tracking, KPI Tracking, Program Coordination, Scheduling, Resource Alignment, Compliance Support, Communication Skills, Liaison Skills, Stakeholder Engagement, Documentation Skills, Organizational Skills, Issue Escalation, Cybersecurity, IT Program Delivery

Industry

IT Services and IT Consulting

Description

ECS is seeking a Program Operations Manager - Cybersecurity to work remotely. Overview The Program Operations Manager will serve as a deputy to the Program Manager, providing direct oversight of day-to-day operations for a large federal cybersecurity program. This role ensures delivery performance, service level compliance, and coordination across technical and security operations teams. The Program Operations Manager acts as a central point for reporting, scheduling, and issue escalation, enabling the Program Manager to focus on strategic direction and stakeholder engagement. Core Capabilities * Delivery management and operations oversight across multi-disciplinary teams. * SLA and KPI tracking with proactive reporting and escalation. * Program coordination, scheduling, and resource alignment. * Support for compliance and contractual deliverables. * Strong communication and liaison skills with stakeholders, vendors, and federal partners. Qualifications * U.S. Citizenship. * Must be able to obtain and maintain a DOE “L” clearance. * Minimum 7 years of experience supporting federal cybersecurity or IT program delivery. * Experience with SLA/KPI monitoring, reporting, and corrective action planning. * Strong organizational and documentation skills. * Demonstrated ability to manage daily operational issues across cross-functional teams. * Excellent verbal and written communication skills.

Responsibilities

The Program Operations Manager will oversee day-to-day operations for a large federal cybersecurity program. This role ensures delivery performance and service level compliance while coordinating across technical and security operations teams.