Program Professional – TAPFIN Shared Services at Talent Solution TAPFIN

, , United States -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Experience, Leadership Ability, Computer Skills, VMS Tool Knowledge, Organization Skills, Interpersonal Skills, Verbal Communication Skills, Written Communication Skills, Customer Service Awareness, Problem Solving, Efficiency Maximization, Situational Awareness, Task Management, Compliance Audits, Background Checks, Expense Processing

Industry

Staffing and Recruiting

Description

The TAPFIN Shared Services Program Professional is responsible for the comprehensive management and execution of all program level shared services functions. With minimum supervision, the program professional must understand work requirements, establish priorities, demonstrate situational awareness, solve problems, maximized efficiency and ultimately achieve mission accomplishment. The Program Professional must support a productive work environment that is safe and free of harassment and discrimination in addition to ensuring optimum customer satisfaction. Execute Shared Services Functions Major functions include: • Background Checks • Timesheet Reminders • Extension Notifications • Expense Processing • On/Off Boarding • Compliance Audits • Tool Support • Action Item Reminders • Shortlisting • SOW Creation • Miscellaneous Support Coordination/Communication • Coordinate with and support the internal team • Extensively coordinate with operational program teams • Effectively communicate orally and in written form internally and externally Decision Making/Issue Resolution • Proactively eliminate problems • Constantly evaluates problems and issue for prompt and accurate resolution • Escalate problems/Issues Other Duties as Assigned • Bachelor’s degree preferred or equivalent experience. • A minimum of three years combined operational experience in a managed service support or contingent workforce environment. • Supervisory experience is desired but not required. • Fundamental leadership ability, intermediate computer skills, basic VMS tool knowledge, excellent organization skill, interpersonal skill, verbal and written communication skill and the ability to deal effectively at the MSP operational program level. • Must be self- motivated and able to handle a myriad of tasks in a fast paced team environment. • Requires demonstrated awareness of customer service support and satisfaction imperatives. ManpowerGroup is an EOE/AA/Vets/Disabled Employer

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Responsibilities

The Program Professional is responsible for managing and executing all program level shared services functions with minimal supervision. This includes tasks such as background checks, timesheet reminders, compliance audits, and ensuring customer satisfaction.