Title: Program Project Coordinator
Employee Classification: Program Project Coordinator
Campus: University of North Texas
Division: UNT-Provost
SubDivision-Department: UNT-Vice Provost Student Success
Department: UNT-Vice Provost Student Success-110040
Job Location: Denton
Salary: 58,000

ABOUT US - VALUES OVERVIEW:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.
We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.
Learn more about the UNT System and how we live our values at www.UNTSystem.edu.

DEPARTMENT SUMMARY

At the University of North Texas, we take great pride in a campus culture focused on caring for everyone in our Mean Green family. The Office of the Vice Provost for Student Success plays an important role in that culture by facilitating student success. Our campus offers many resources aimed at helping students succeed in every respect. We believe that these resources, combined with the resilience and creativity UNT students are well known for, set the stage for a lifetime of learning and success.
Student success is everyone’s business here at the University of North Texas, and the Office of the Vice Provost for Student Success is proud to partner with offices across campus to support our students.
Our office is responsible for a number of particular initiatives, including:
Academic Advising
Academic Integrity
Advising Services (Exploring Majors and Prospective Advising)
The Learning Center
Teaching Assessment: Student Perceptions of Teaching (SPOT)
Thank-a-Teacher Program
Texas Success Initiative (TSI)
University Accreditation

POSITION OVERVIEW

This role serves as the primary technical lead for the Navigate360 platform, which is used for scheduling and tracking appointments with direct student support service roles (i.e. academic advising, career services, tutoring, etc.). This role ensures that the platform is operational and trains & supports users.

MINIMUM QUALIFICATIONS

Bachelor’s degree in related field and three years of related experience or any equivalent combination of education, training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong presentation and public speaking skills
• Strong problem-solving skills
• Ability to use a variety of complex computer applications
• Ability to communicate effectively with a wide range of populations both verbally and in writing
• Ability to develop and maintain effective working relationships
• Ability to work independently and lead project teams effectively
• Considerable knowledge of University policies and procedures related to functional area (or ability to rapidly assimilate)

PHYSICAL REQUIREMENTS:

Communicating with others to exchange information.

• Collaborate with the Director of Student Initiatives and Assessment, UNT Enterprise Systems, and EAB Partner Support, to develop and maintain user activation coding within EIS and Navigate360.
• Contribute to the development and planning of implementation strategies by serving as a member of the Navigate360 cooperative team.
• Serve as primary contact for the granting and removal of user roles and permissions.
• Assist campus partners with their departmental configurations in Navigate360, both initial setup and ongoing modifications to support departmental needs.
• Respond to platform issue reports and enhancement requests, and to work with partners to find solutions to these reports/requests.
• Attend EAB sessions that focus on technical usage and platform development of Navigate360.
• Organizing and providing onboarding new users and training for all users.