Program Services Operations Coordinator at The Kennedy Collective Inc

Trumbull, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

68000.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Support, Administrative Support, Scheduling, Meeting Minutes, Digital Records Maintenance, Compliance Tracking, Transportation Dispatch, System Modernization, Regulatory Communication, Deadline Tracking, Liaison, Microsoft 365, SharePoint, Excel, Problem-Solving, Organization

Industry

Non-profit Organizations

Description

Description Program Services Operations Coordinator Full-Time | On-Site | Trumbull, CT Schedule: 6:30am-2:30pm/9:30am-5:30pm, flexibility required Keep Complex Operations Running Smoothly Join The Kennedy Collective, a mission-driven nonprofit serving people with disabilities across Connecticut for more than 75 years. As Program Services Operations Coordinator, you’ll play a critical role in keeping our largest department running efficiently—supporting leadership, coordinating transportation operations, and helping maintain compliance across programs serving hundreds of staff and individuals. This is not a traditional administrative role. You’ll be a central operations hub, connecting Program Services with HR, Finance, Facilities, IT, and external regulatory agencies while helping modernize systems and processes across the department. Why You’ll Love Working Here · Comprehensive Benefits: Medical, Dental, Vision, 401(k) · Generous Paid Time Off – starts accruing on your first day! · Immersive Training and Ongoing Support What You’ll Do Provide operational and administrative support to the Chief Program Officer and Vice President of Program Services Coordinate leadership meetings, scheduling, and meeting minutes Maintain digital records, trackers, and documentation using Microsoft 365 and SharePoint Support department-wide training compliance and documentation audits Manage daily transportation dispatch operations, including schedule changes and communication with drivers, staff, and families Help transition transportation operations from manual processes to a modern digital dispatch system Draft and prepare communications to Connecticut Department of Developmental Services (DDS) and other regulatory bodies Track licensing deadlines, compliance timelines, and regulatory submissions Serve as a liaison between Program Services and Finance, HR, Facilities, IT, and Executive Administration Requirements What We’re Looking For Associate degree preferred (high school diploma required) 2+ years experience in administrative, operations coordination, or executive support Strong proficiency in Microsoft 365 (Outlook, Excel, Teams, SharePoint) Strong Excel skills including building trackers, reports, and dashboards Experience in human services, healthcare, or other regulated environments preferred Transportation scheduling or dispatch experience a plus Excellent organization, communication, and problem-solving skills Ability to manage multiple priorities while maintaining accuracy and professionalism Work Requirements On-site presence required Occasional early or late coverage based on transportation operations Ability to lift up to 25 lbs occasionally Frequent computer use and movement throughout office/program areas About The Kennedy Collective For 75 years, The Kennedy Collective has been creating opportunities and inclusion for people with disabilities across Connecticut. Our team embodies our values: Challenging the Status Quo, Building Community, Creating Purpose, and Ensuring Inclusion. We are proud to be an Equal Opportunity Employer, welcoming applicants of all backgrounds, abilities, and identities.

Responsibilities

This role involves providing critical operational and administrative support to senior leadership within the Program Services department, focusing on coordinating daily operations, managing transportation dispatch, and ensuring departmental compliance across various programs. A key function is modernizing systems and processes, acting as a central operations hub connecting Program Services with HR, Finance, IT, and external regulatory bodies.