Program Specialist at Big Brothers Big Sisters of New Mexico

Alamogordo, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

0.0

Posted On

07 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Confidentiality, Mentorship, Youth Development, Community Engagement, Partnership Building, Coaching, Documentation, Event Planning, Recruitment, Relationship Management, Survey Administration, Collaboration, Cultural Awareness, Bilingual

Industry

Non-profit Organizations

Description

Description Big Brothers Big Sisters of New Mexico is a mission-driven nonprofit dedicated to empowering youth through mentorship. We believe every child deserves a champion, and our programs connect caring adults and teen mentors with young people to ignite their potential. We are seeking a Program Specialist and Community Outreach team member to support youth development through mentorship and community engagement. This role is responsible for matching mentors and mentees, supporting match relationships, and building partnerships with schools, families, and local organizations to expand access to mentoring services. Requirements Key Responsibilities: Program Specialist Duties Interview mentors (“Bigs”) and mentees (“Littles”) to assess strengths, interests, and match preferences Facilitate matches in Community-Based, Site-Based, and School-Based programs Provide ongoing coaching and support to match participants and families Monitor match progress and intervene when challenges arise Maintain accurate case notes and documentation in the database Administer surveys to assess youth outcomes and mentoring relationship strength Plan and attend match activities and agency events (some evenings/weekends required) Travel throughout Otero and surrounding counties to support matches and events Collaborate with the team to ensure program quality and compliance with national standards Community Outreach Duties Represent BBBSNM at public events and manage informational booths Build relationships with schools, tribal partners, and community organizations Support volunteer mentor recruitment and child enrollment Maintain MOUs with school districts and ensure smooth program operations Respond to inquiries from families and volunteers, guiding them through enrollment and matching Help families connect with additional community resources Support program growth across BBBSNM service areas Requirements Minimum Qualifications: High school diploma or GED, and must meet one of the following: Bachelor’s degree in a relevant field (or within six months of completion) Associate degree or two years of higher education plus two years of related experience Four years of relevant work experience in youth services, social work, or related fields Strong communication and confidentiality skills Proficiency in Microsoft Office and standard office equipment Valid NM driver’s license, insurance, and access to a personal vehicle Ability to work collaboratively with diverse stakeholders Preferred Qualifications: Experience working with both youth and adult populations Familiarity with New Mexico’s cultural and economic landscape Bilingual (English/Spanish) Physical Demands: Ability to sit at a desk and use a computer for extended periods Stand or sit for outreach presentations and events Travel throughout New Mexico, including rural areas and varied weather conditions Lift up to 20 lbs unassisted, 40 lbs with assistance Communicate clearly in person and by phone Work Environment: Office-based with regular travel to community venues and schools Fast-paced, collaborative setting with flexible hours Equipment Used: Standard office equipment (computer, phone, copier, scanner) Equal Opportunity Employer Big Brothers Big Sisters of New Mexico is committed to diversity and inclusion. We provide equal employment opportunities to all individuals regardless of race, religion, gender, sexual orientation, age, or disability.

Responsibilities

The Program Specialist is responsible for matching mentors and mentees, supporting match relationships, and building partnerships to expand access to mentoring services. This includes interviewing participants, facilitating matches, providing ongoing support, and representing the organization at public events.