Program Supervisor, (1225) New York Avenue Men Shelter at Catholic Charities of the Archdiocese of Washington

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

57792.0

Posted On

09 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Supervision, Facility Management, Performance Evaluation, Budget Control, Quality Improvement, Compliance Monitoring, Community Liaison, Reporting, MS Office, Excel, Outlook, Credible, Customer Service, Crisis Management, Team Leadership

Industry

Individual and Family Services

Description

Description ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. JOB SUMMARY: The Program Supervisor supervises direct care staff and volunteers, and administration of the program facility by coordinating and monitoring residential coverage ensuring that program and services are in accord with best practice standards, contract/grant requirements, and agency practices and procedures. SUPERVISORY RESPONSIBILITY: Provides administrative supervision of 10 FTEs and up to 4 PTE. ESSENTIAL DUTIES and RESPONSIBILITIES: Supervises a team of Program Assistants, Administrative staff and Maintenance Workers, as needed as well as agency and community volunteers in support of overall program goals and objectives. Recruits, hires, conducts performance evaluation, and provide for staff professional development. Develops and implements processes to control and minimize overtime. Conducts regular staff meetings. Facilitates team dynamics. Coordinates facility activities to ensure objectives are accomplished in a timely and cost-effective manner. Develops plans in coordination with department managers. Establishes and monitor overall facility performance based on agreed upon performance measures. Manages the maintenance of facilities and equipment in accordance with health, fire and safety codes, and COA standards. Oversees and maintain quality program practices, ensuring compliance with best practice standards, contract grant requirements, and agency practices and procedures. Implements Corrective Action Plan to address deficiencies identified through the agency CQI process. Updates the program’s practices and procedures, and program manual as needed. Enables staff participation in quality improvement. Performs liaison activities with community partners. Coordinates the preparation and timely submission of all external and internal program reports. Ensure prompt and accurate submission of incident reports. Performs other job-related duties as assigned. Requirements EDUCATION and EXPERIENCE: High School or GED required. 2 years of direct service experience working with the adult homeless or other vulnerable population. 3 years’ administrative supervisory experience. SKILLS and COMPETENCIES: Ability to determine and meet program and client needs. Knowledge of methods used to determine and provide customer service. Skill to operate job-related equipment including the use of computer systems (MS Office products), including Excel, Outlook, Credible and remote access. Benefits Package: Robust Professional development and training opportunities Medical, prescriptions, dental and vision insurance Retirement savings plan with company match Company-paid and supplemental life insurance Short Term/ Long Term disability Group Life Insurance and AD&D Other Volunteer Insurance Benefits Flexible spending accounts Paid vacation, sick and personal leave 11 paid holidays Tuition reimbursement Employee referral bonus program Parenting leave Pet’s Insurance Mileage reimbursements Work Schedule: Tuesday - Saturday, 11:00 PM - 7:00 AM

Responsibilities

Supervise direct care staff and volunteers to ensure shelter operations align with best practice standards and grant requirements. Manage facility maintenance, staff performance, and the submission of internal and external program reports.