Program Supervisor at Kiawah Island Golf Resort

Kiawah Island, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

17.0

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Leadership, Organizational Skills, Interpersonal Skills, First Aid, CPR, Computer Programs, Teamwork, Communication, Flexibility, Problem Solving, Event Planning, Budget Management, Inventory Management, Public Speaking

Industry

Hospitality

Description

Position Summary: The Recreation Department is seeking a creative and enthusiastic individual. This position requires dedication, hard work, effort, time, and energy. The Program Supervisor oversees daily operations, supervises staff, and ensures the successful delivery of engaging programs and exceptional guest service. This is a full-time position with weekly hours ranging from 32 to 55 per week. Holiday, evening, and weekend availability required. Pay Rate: The rate of pay listed on job boards are auto-generated numbers. Kiawah Island Golf Resort’s actual rate of pay for this position is $17.00 per hour. Qualifications: College degree preferred, but not required Valid Driver’s License with clean driving record required. First Aid and CPR certifications are required Excellent telephone, interpersonal, leadership and organizational skills required; high aptitude for computer programs will be imperative Must excel in working both independently and in a team environment. Must be able to pass a background check Expectations & Responsibilities: Deliver exceptional guest service, demonstrating patience, professionalism, and a passion for fun Manage reservations: add programming, oversee bookings, and process charges using the resort system Develop and execute year-round engaging programming for guests Manage reservations: add programming, oversee bookings, and process charges using the resort systems, Agilysys Provide excellent customer service at all times; this position will require patience, a strong work ethic, the ability to level with children, as well as adults, and a passion for having fun Maintain knowledge of reservation system to add programming, oversee daily reservations, and charge guests Assist in the scheduling, invoice payments, credit card charges, updating check book and corporate groups Accurately maintain budget, and independently complete daily closeouts Accurately maintain an inventory of equipment and supplies throughout the year; assist in ordering and maintaining inventory for various assigned summer events Assist in the organization and cleanliness of all Recreation offices, storage areas, and facilities Serve as a leader and role model for interns and Recreation staff; provide guidance, task support, and corrective action when necessary Must be comfortable speaking on a microphone to large crowds Be able to work well under pressure and in circumstances of change, be flexible and able to make quick and appropriate decisions Conduct pre-shift meetings and communicate program details, expectations, and updates to the team Play an integral part in the KIGR Marathon by taking on a key role Uphold the core values and policies and procedures of the resort All other miscellaneous duties, as assigned; plan, develop, and implement year-round engaging programming for guests of all ages Must be trained and knowledgeable in, each program and service KIGR offers in each division of Recreation – Corporate Events, Lessons, Teen Activities, Kiawah Camps, Art Studio, and The Treehouse Activity Center Perform all other duties as assigned Essential Physical Requirements: Must be able to lift at least 50lbs. short distances Must be comfortable working long hours in extreme heat Perks & Benefits: Exclusive Discounts offered at the Hotel & Villas, 5 Golf Courses, Spa, Restaurants, Recreation and Retail Shops Employee Meal Program Employee Trainings and Appreciation Events throughout the year Recognition Awards and Incentive Events, Peer to Peer Recognition Leadership & Career Development Bi-annual Wellness Fair Free Parking! Medical, Dental, Vision, Short Term & Long Term Disability, Life Insurance and Vacation Pay - available for Full Time employees after 60days of employment. 401k – available after 30 days of employment Our Story: Kiawah Island Golf Resort is a destination for luxury golf and beach vacations near Charleston, South Carolina. We offer Five-Star accommodations, world-class resort amenities, award-winning recreational activities, and some of the most respected golf courses in the nation. The resort concentrates on hiring the best individuals. Each of our talented and skilled employees strive for our mission to be recognized as the best golf and tennis resort on the East Coast. We are committed to providing employees with caring, gracious service in the traditions of genuine southern hospitality. Join the BEST, APPLY NOW and Work in Paradise! #zr The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. All offers of employment at Kiawah Island Golf Resort are contingent upon the results of a thorough background check. Background checks will be conducted on all final candidates. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. Kiawah Island Golf Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy. We truly appreciate your interest in Kiawah Island Golf Resort. If you have any questions regarding employment at Kiawah Island Golf Resort, please reach out to Jobs@KiawahResort.com.

Responsibilities

The Program Supervisor oversees daily operations and supervises staff to ensure the successful delivery of engaging programs and exceptional guest service. This role includes managing reservations, developing programming, and maintaining inventory and budgets.