ABOUT OUR ORGANIZATION

Youth Guidance creates and implements school-based programs that enable children to overcome obstacles, focus on their education, and ultimately, to succeed in school and in life. We believe that no matter what challenges a young person faces, they are more likely to succeed when they have caring adults in their lives. Our highly trained staff guides kids to overcome the life and academic challenges facing the youth. We meet kids where they are — physically and emotionally — to help them focus on their education, make positive choices, and remain on the right path toward life success.
Founded in 1924 and celebrating 100 years of impact this year, Youth Guidance is a leading provider of outcomes-driven programs serving more than 18,000 youth around the country. For more information, visit www.youth-guidance.org.
Position Summary: The Program Supervisors is responsible for providing
administrative support, feedback, and supervision to Counselors. The
Program Supervisor should be flexible in their clinical expertise and
collaborative skills to empower and motivate Counselors to be successful
in implementing programs at their site.

EDUCATION/EXPERIENCE/TRAINING

• Bachelor’s Degree in social work, human services, or a related field from an accredited college or university; Master’s degree preferred;
• Minimum of five years of work experience in the education, human service, youth development, or social service field.
• Minimum of two – four years of youth engagement experience
• Minimum of one-year supervisory experience is required; two years preferred
• Must demonstrate knowledge of advanced therapeutic concepts
• Bilingual preferred

SKILLS/ABILITIES/KNOWLEDGE

• Strong interpersonal skills that excel in cultural sensitivity and respect for differences
• Proven ability to be a self-starter, energetic, innovative, and motivated
• Demonstrated experience in employee supervision and HR administration required
• Must demonstrate effective written and verbal communication skills
• Demonstrated ability to work both independently and as part of a team
• Be able to motivate and encourage others • Ability to lead in a changing and ambiguous environment
• Ability to maintain positive relationships with various stakeholders
• Ability to give feedback in a safe, empowering manner
• Must be able to collaborate in team settings and work independently
• Must demonstrate effective written and verbal communication skills
• Proficient in the use of Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Maintains focus on the achievement of key program outcomes including goals for student performance, retention, and satisfaction
• Administers the program by assessing needs, making assignments, and managing programs at multiple sites where the program operates, including coordination of data collection
• Oversees coordination, implementation and evaluation of all program activities and the desired outcomes, in collaboration with Curriculum Specialist
• Recommend hiring of new BAM Counselors, employee transfers, promotions, disciplinary actions, terminations, and overall performance management
• Primary lead for ongoing communication with school personnel, social service agencies, community groups and public officials regarding program goals and objectives. Assures that all program documentation, records, and required reports for program stakeholders are prepared in a timely fashion
• Supports, builds, and shares best practices in clinical interventions and system leadership for positive student outcomes
• Provides or arranges ongoing weekly supervision to provide specific guidance in the areas of professional responsibilities, prioritization, time, and resource allocation
• Collaborates with leadership on programmatic events
• Performs other duties as assigned

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This job operates in a professional office environment, school setting, and working with the public, all Youth Guidance employees must be fully vaccinated or approved for a medical or religious exemption
• Occasional local and national trave