Program Support Specialist at Potomac Community Services

, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Skills, Detail-Oriented, Clerical Duties, Program Management, Quality Assurance, Problem Solving, Teamwork, Independent Work, Knowledge of Community Resources, Supportive Services, Planning, Prioritization, Documentation, Health Information, Mental Health

Industry

Mental Health Care

Description

Description A Little About Us: Potomac Community Services has been serving individuals with mental health needs in person and in community for 25 years! Literally meeting people where they are and working alongside them, has developed our passion for true, client led community work helping people achieve their goals and achieve sustainable independence. About the Job: Let's start by saying we want to hear from you! Below is an accurate description of the job for hire but with limited space, it isn't exhaustive. If you have questions about other considerations, please don't hesitate to contact us! The Program Support Specialist (PSS) is responsible for the overall day-to-day operations of the front office and must project a professional agency image through in-person and phone interactions. Duties include clerical duties, processing new referrals, and supportive functions as needed for Potomac Community Services programs to operate in an efficient and effective manner The PSS provides program management support for the program manager and/or designee through preparing routine program and correspondence documentation/reports and completing quality assurance projects/documentation/education and other identified measures to improve quality of care. This position requires planning, prioritization and issue resolution of overall activities in the support of and achievement of program and/or client goals. Additionally, completing assignments and documentation must be done independently, accurately and within compliance of funding/grant sources as well as according to pertinent federal, state, and local regulations. It may be necessary for the PSS to provide supportive services for PCS clients in various programs as designated by the program manager. Requirements - Willing to work in/travel between our two offices in Taneytown and Westminster - Associate or Bachelor’s Degree in Human Services, Health Information, or related field preferred but not required. - Knowledgeable regarding community-based resources related to mental health and case management preferred. - Ability to provide structure and support to behavioral/social programs offered by agency. - Professional with excellent communication skills, written and verbal. - Organizational skills and detail-oriented work is essential. - Working knowledge of word processing and integrated software applications. - Ability to work independently as well as part of a team. - Valid driver’s license, dependable transportation and vehicle insurance.

Responsibilities

The Program Support Specialist is responsible for the day-to-day operations of the front office and provides program management support. Duties include clerical tasks, processing referrals, and ensuring efficient program operations.