JOIN OUR TEAM!

We are looking for motivated Program Support Workers to join our MOSAIC Engage Language team! Not sure if you’re 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

MINIMUM QUALIFICATIONS:

• Office Management/Business Administration diploma/certificates and/or appropriate combination of experience and training.
• One year minimum of related experience.
• Criminal record check required.
• Physical requirements: candidate must be able to stand in lobby and let students in while taking attendance

DESIRED SKILLS AND QUALIFICATIONS:

• Good computer skills in word processing, spreadsheets, database, and standard office equipment.
• Excellent Customer service skills.
• Good verbal and written communication skills.
• The ability to speak Spanish, Korean, Japanese, Mandarin, Cantonese, Ukrainian, Russian, or Turkish will be considered an asset.
• Efficient organizational abilities: able to set priorities and meet deadlines; able to multi-task.
• Able to work independently and with a team.
• Must possess sound judgement and initiative.
• Experience and sensitivity to and understanding of the needs of immigrant populations and people from diverse cultural backgrounds.

• Provide administrative support for reports, client/student records, and forms. Maintain confidentiality in all matters related to client/student information.
• Provide general orientation to the facilities for clients/students/community partners/stakeholders both in person and over the phone.
• May document client activities in database(s), or document and collect data to produce contractual reports or statistics for funders.
• Develop a thorough knowledge of MOSAIC programs and departments in order to support clients with a range of needs
• Foster a welcoming and inclusive environment by supporting and building relationships with clients
• Write informative, topical, and interesting content for blogs and social media