Program & Systems Specialist at Boulder Jewish Community Center

Boulder, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

22.41

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Positive Attitude, Time Management, Task Management, Attention to Detail, Customer Service, Project Management, Problem Solving

Industry

Non-profit Organizations

Description

Description Job Summary The Programs and Systems Specialist is a vital, multi-faceted role responsible for the seamless execution and administrative support of programs, events, and the functional integrity of key administrative systems. A considerable amount this position will support Arts, Culture and Education programs and events. This position acts as the central hub for coordination, technology management (specifically Salesforce and Amilia), and logistical operations. The Specialist ensures high-quality customer experiences, maintains accurate data records, and provides essential support to the Program Team. Essential Duties/Responsibilities Serve as a thought partner in program development related to arts, culture and education offerings. Lead staff person for the program registration system and its database interaction. Customer service to support internal and external customers of our programs. Support data uploads and report management for program directors to access data. Manage Docusign and contracts for program directors. Communicate with program participants before and after programs. Assist program directors with space booking, room set up and layout design. Support Directors with program operations including set up and check in. Serve as the point of contact between the program team and our regular vendors that manage catering and audiovisual needs. What You'll Do: Keep Our Community Connected. You'll be the backbone of our program operations, managing data in Salesforce, maintaining accurate records of community interactions, and preparing materials for grant reporting throughout the year. As our primary contact for registration questions, you'll guide members through the process while training our staff to do the same. Orchestrate Our Spaces. You'll manage bookings, resolve scheduling conflicts, and ensure every room is set up perfectly for its purpose. You'll also join the team selecting our next booking software—your input matters! Bring Programs to Life. When programs happen, you'll be there coordinating catering, managing supplies, and creating that welcoming JCC atmosphere everyone loves. You'll handle the behind-the-scenes logistics—from liquor permits to refund requests—while providing hands-on support at ACE programs, art classes, and Exchange Program events. Keep Everyone in the Loop. Communication is key in this role. You'll manage our DocuSign account, partner with Marketing on website needs, and keep participants informed with timely reminders and follow-up surveys. You'll also collect data for grant reporting and continuously suggest improvements to make our systems work better. Support Our Volunteer Leaders. You'll staff the ACE and Exchange Committees, keeping meetings organized and running smoothly. Requirements Skills/Qualifications Required Positive Attitude Time and task management Attention to detail Customer service skills Excellent project management skills Strong problem solving approach Some evening and weekend work will be required Full time 40 hours per week in office position COMPENSATION: This is a full-time, non-exempt position with an hourly range of$20.71-$22.41 per hour commensurate with experience. Employee benefits currently include health insurance (medical, dental, and vision) with access to a health savings account (HSA) with generous employer contributions, a 403(b) retirement savings plan with immediate vesting and an employer match up to 4%, voluntary disability, life, and accident insurance, substantial staff discounts, as well as plentiful time off (vacation, sick, and holidays including a full week during Thanksgiving). APPLY NOW Applications are accepted here. Once you submit your application, a member of our hiring team will be in touch if we would like to schedule an interview. An offer of employment in this position will be contingent on the successful completion of a background check. The anticipated closing of this job posting is December 19, 2025. We look forward to hearing from you! The Boulder JCC's mission is to be a home for community that builds relationships, embraces differences, and embodies what Jewish life can be. We are a central gathering place for people of all ages and backgrounds that supports the JCC's values of community, joy, care, respect, growth, and generosity. Physical Requirements Standing Sitting Lifting and moving up to 20 lbs Reasonable Accommodations The Boulder JCC is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. The organization engages in an interactive process with applicants and employees who request accommodations and makes determinations on a case-by-case basis. Accommodations may be available during the application process as well as during employment. Requesting an accommodation will not adversely affect employment opportunities or status. All information regarding disabilities and accommodation requests will be kept confidential in accordance with applicable laws. Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At the Boulder Jewish Community Center, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about these roles but your past experience doesn't align perfectly with every qualification noted above, we encourage you to apply. You may be just the right candidate for this or other positions. The Boulder JCC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, or any other status protected by law.

Responsibilities

The Programs and Systems Specialist is responsible for the execution and administrative support of programs, events, and the integrity of key administrative systems. This role includes managing customer experiences, data records, and logistical operations for Arts, Culture, and Education programs.