Location: Warwick / Hybrid

Contract Type: 9 months contract

Our client, a leading organisation in the utilities sector, is seeking a dynamic and dedicated Programme and Events Support professional to lead the end-to-end delivery of the EmpowerU Reignite programme. This is an exciting opportunity to ensure a seamless and high-quality participant experience while managing multiple cohorts in a fast-paced environment.

Key Responsibilities:

As the Programme and Events Support, you will be responsible for a variety of critical tasks, including:

• Programme Management:

- Own the delivery of the EmpowerU Reignite programme, developing and maintaining comprehensive plans, timelines, and schedules.

- Oversee multiple concurrent cohorts, ensuring all progress, risks, and issues are monitored and addressed effectively.

- Track engagement and performance metrics to maximise programme impact.

• Event and Session Management:

- Plan and coordinate all facilitated sessions, managing logistics such as scheduling, venues, and materials.

- Ensure a consistent and engaging participant experience across all events, adapting to changes and rescheduling as necessary.

• Stakeholder and Participant Management:

- Act as the primary contact for participants, managers, and facilitators, fostering effective relationships to support engagement and completion.

- Provide timely updates to stakeholders regarding cohort progress and key milestones.

• Learning Platform and Content Oversight:

- Monitor participant engagement with learning content, identifying trends and proactively addressing any barriers to completion.

- Collaborate with the L&D Specialist to ensure learning resources are relevant and effective.

• Communications and Engagement:

- Design and implement communication plans to enhance awareness and participation.

- Maintain accurate records and promote the programme's benefits across the organisation.

• Continuous Improvement:

- Collect feedback from participants and stakeholders to evaluate the programme's effectiveness.

- Identify opportunities for process improvement and share best practises across learning initiatives.

Knowledge, Skills, and Experience:

Essential:

• Proven experience in managing programmes, events, or learning initiatives from conception to evaluation.
• Strong project management skills with the ability to juggle multiple priorities.
• Excellent stakeholder management and communication abilities.
• Exceptional organisational skills and meticulous attention to detail.
• Proficiency in Microsoft 365 and learning management systems.

Desirable:

• Background in Learning & Development or Leadership Development.
• Familiarity with adult learning principles and digital learning platforms.

Accountability:

• Ensure successful delivery of EmpowerU Reignite cohorts within agreed timelines and quality standards.
• Achieve high participant engagement, attendance, and completion rates.
• Drive continuous improvement in programme processes and learner experiences.

If you are passionate about supporting learning and development initiatives and thrive in a collaborative environment, this role offers a unique opportunity to make a significant impact.

Apply today to be part of an organisation that values growth, development, and continuous improvement!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

• Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.