QUALIFICATIONS AND SKILLS:

• Diploma in any discipline, preferably with 2–3 years of relevant working experience in healthcare, community services, or programme coordination.
• Positive attitude with a strong team-player mindset.
• Ability to work independently while collaborating effectively when required.
• Proficient in Microsoft Office applications (e.g., Word, Excel, Outlook) and comfortable using digital tools for scheduling and reporting.
• Excellent verbal and written communication skills.
• Strong problem-solving and organisational abilities.
• Demonstrates empathy and compassion when interacting with elderly clients and their families.
• Strong customer service skills with the ability to manage enquiries and interactions professionally and respectfully.

5. OTHER DUTIES

• Assist the management team with ad-hoc assignments and special projects as required.