GENERAL INFORMATION

Salary
£26,475 - £31,650
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
London
Region
London
Closing Date
19-Sep-2025
Business Unit
AGY - NOMS Agency
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
2
Reserve List
12 Months
Job ID
9026

DESCRIPTIONS & REQUIREMENTS

Job description
The post holder will be required to deliver interventions from two office locations: 191 Askew Road, London W12 9AX and Leeland House, Leeland Road, Ealing, London W13 9HH. The role will primarily involve working with individuals convicted of domestic abuse and general offending cases. The post holder will also be expected to attend and successfully complete accredited programme training held outside of London. This will involve two separate one-week residential training events. Some evening work will be required as part of the role.
Are you passionate about rehabilitation? Could you help people make meaningful and sustained changes in their lives? If so, then a career as a Programme Facilitator in the Probation Service is for you.
Providing interventions to people who engage in harmful behaviour to help reduce their likelihood of reoffending is an important part of our work in HMPPS. Our Programme Facilitators deliver a range of Accredited Programmes and Structured Interventions. You will be delivering groupwork and individual work to people subject to Community Orders or on licence after release from prison. These programmes are designed to support people to desist from crime, help people build on their strengths and lead more fulfilling and pro-social lives. You will be working with people who have perpetrated domestic abuse, sexual abuse and/or committed other violent and acquisitive offences.
Our team is made up of a strong and inclusive group of colleagues, from all walks of life, who are passionate about helping and motivating people on probation. You will work alongside your fellow team members to ensure that people on probation receive the highest quality input and support, as well as sharing information and providing guidance to members of the wider Probation Service, such as Probation Practitioners and Domestic Abuse Safety Officers.
The work is varied, challenging and meaningful and comes with job security, great benefits and career progression opportunities - not to mention the chance to make a real difference to people’s lives and our communities.
The majority of our Programmes are delivered in the evening and tfore evening work is essential in this role. You will also travel to different locations to your office base to deliver these programmes. Travel expenses can be claimed.
Due to the nature of the role extensive training and support is provided to ensure that all Programme Facilitators are confident and competent to succeed. Through the training programme you will learn about all aspects of programme delivery, including the theory behind the interventions we deliver. It is a requirement to successfully complete a 6-month probationary period, including undertaking an assessment centre and passing assessed training.
In addition to the base salary, you will be entitled to unsocial hours payments for working in the evenings and/or a Saturday. Working on a Saturday attracts an additional premium of 50% and working evenings an additional 30%.

SUMMARY

The job holder will be delivering interventions in groups, however dependent on the intervention can be delivered in 1:1 sessions or remotely (including working with individuals with learning disabilities and challenges) in line with operational manuals and organisational policies.
The post holder will liaise and feedback to Probation Practitioners and other agencies in regard to people on probation’s progress, work needed and/or concerns within a group. They will contribute to the overall assessment of risk and need related to offending to address this.

EXPERIENCE

• Experience of dealing with challenging behaviour, including from individuals who have experienced a range of social/personal difficulties, within a professional or personal setting.
• Experience of working collaboratively, maintaining effective team relationships.
• An awareness and some understanding of the criminal justice system, safeguarding principles and types of sentences given to People on Probation.
• Experience of assessing and analysing information from different sources and situations to make decisions.
• An understanding of and commitment to promoting equality and valuing diversity.
• Experience of using a range of IT software applications such as Microsoft.
• Experience of implementing new learning to improve performance.
• Experience of planning and prioritising tasks effectively in response to changing demands.

JOB DESCRIPTION ATTACHMENT

• 
  PS JES 0123 Programme Facilitator JD v1.pdf (Job Description Attachment)

The job holder will be required to carry out the following responsibilities, activities and duties:

• Responsible for the planning and delivery of Interventions in a group or on an individual basis to people on probation. The post holder will develop and build a therapeutic and safe working environment for the duration of the programme, in line with operational manuals taking into account different learning styles and abilities.Will ad
• to PS statutory responsibility for safeguarding (Children and Adult) and multi-agency public protection policies to manage all risks of serious harm.
• Will manage group dynamics and a range of complexities and needs of people on probation, to ensure effective targeting of the intervention and that the learning outcomes are achieved. Responsible for addressing any problematic behaviour within groups.
• Responsible for continually monitoring and making informed, evidenced recommendations around suitability, risk, safety and wellbeing of people on probation throughout the intervention (pre, during and post), to inform future sentence management.
• Will be responsible for completing timely and accurate recording of all relevant data; attendance, feedback, risk issues, and relevant reports, that meet quality assurance requirements.
• Responsible for liaising and providing timely and appropriate communication and analysis of people on probation’s progress on the intervention or concerns within a group, with the relevant staff or stakeholders (Courts, Criminal Justice Agencies etc) responsible for enforcement and risk management plans.
• Deliver, workshops and briefings to Probation staff and external stakeholders on the range, purpose and content of interventions available.
• Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes.Will take part in regular video monitoring feedback sessions to ensure audit standards are ad
• d to and to review and reflect on their own practice and implement advised professional development.

The post holder must ad to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position and must always demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.