Programme Management Office Lead (C) at Kainos
Belfast, Northern Ireland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Dec, 25

Salary

0.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Confidentiality, Interpersonal Skills, Working Environment, Security, Communication Skills

Industry

Information Technology/IT

Description

Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.

MINIMUM (ESSENTIAL) REQUIREMENTS:

  • An excellent ability to identify solutions in complex scenarios
  • Experience in Kimble or a PSA tool
  • Excellent organisational and interpersonal skills
  • An eye for detail and accuracy
  • Concise, articulate, analytical and enthusiastic
  • Business focused and results driven
  • Strong communication skills, both oral and written
  • Understands and respects requirements for confidentiality and security
  • Logical, thorough, and reliable
  • Ability to foster good working relationships and to deal with a fast moving and constantly changing working environment
  • Strong planning and organisational skills
  • Ability to prioritise and balance multiple tasks and demonstrate initiative
  • Ability to anticipate future needs and the initiative to plan ahead
  • Able to work efficiently and accurately when under pressure to meet tight deadlines
Responsibilities

As a Programme Management Office Lead (Consultant) at Kainos, you’ll be responsible for ensuring that a high-quality service is provided to the Delivery Management and Operations capabilities within the Digital Services business unit, demonstrating best practice throughout.

Your key responsibilities will include:

  • Managing a Programme Management Office (PMO) Team across multiple locations
  • Implementing clear guidance on the duties and responsibilities of the Staffing and PMO team, including SLAs and communicating to the business
  • Managing, assigning, and prioritising duties and tasks to meet goals and business needs
  • Managing performance of the team including career development, identifying talent, and addressing performance shortfalls
  • Supporting Delivery Managers with tasks such as project onboarding, risk management, contract management activities
  • Overseeing the use of unfunded time codes, including acting as an approval and challenge function
  • Working closely with the Operations Team to ensure there is support to meet current and forecasted demands from both the Delivery, Staffing and Sales teams
  • Ensuring compliance of the month end closure process
  • Manage any escalations/issues as necessary
  • Actively identifying and implementing process improvements
  • Working with the team to identify areas for improvement and match skills to any skill gaps.
  • Applying continual service improvement throughout and clearly communicating this to business stakeholders
  • Routing and delegation of PMO support requests via Jira & tracking Team SLAs
  • Working with and providing guidance to client PMO teams to ensure projects run smoothly
  • Completing ad-hoc duties and providing support to Delivery Managers/Operations Managers/Head of Operations as required
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