Programme Manager (18-month contact) at Heartland Bank Ltd

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Programme Management, Digital Transformation, Core Banking, Governance, Financial Management, Risk Control, Stakeholder Engagement, Agile Delivery, Vendor Management, Technology Platforms, Customer Engagement, Lending Operations, Servicing Operations

Industry

Banking

Description

Kia ora! We’re on the lookout for a Programme Manager to join our team on an 18-month fixed term contract, supporting our exciting digital transformation programme. Here’s what you need to know: Is this your next role? As Programme Manager, you will lead the planning, coordination, and delivery of our digital transformation programme. Your focus will be on achieving key business and customer outcomes, including the successful implementation of origination, servicing, and AI-enabled squads, with Reverse Mortgage as the initial delivery priority. You will drive governance, manage risks, and coordinate across business, technology, and vendor partners to deliver results. Does this sound like you? You are an experienced Programme Manager with a proven track record in delivering complex digital transformation or core banking programmes. You are a strong leader, highly organised, and skilled at building relationships with stakeholders to ensure everything stays on track. You’ll bring: Significant programme or senior project management experience, with at least five years in financial services or regulated environments Strong background in governance, planning, financial management, and risk control Demonstrated ability to lead multiple delivery squads or workstreams at once Experience working with vendors and large-scale technology platforms such as Pega, Oracle, Salesforce, or Genesys Excellent stakeholder engagement skills, with the ability to influence at executive and board level Familiarity with Agile delivery methods, and the ability to manage hybrid delivery models (Agile and waterfall governance) A solid understanding of customer engagement, lending, and servicing operations is desirable A bit about us and what we do Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates. Can you see yourself here? We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team). Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks! Diversity & Inclusion At Heartland, we're proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people. Keen to learn more? For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn www.linkedin.com/company/heartland-bank-nz. Heartland is an innovative and award-winning financial services group. We’re committed to creating a culture of inclusivity that celebrates our diversity and supports the wellbeing of our people. Introduce yourself to our team and we'll get in touch if there's a role that seems like a good match. Across the Heartland group, we’re looking for people who will embrace the opportunities we provide to learn, contribute and make a difference. You’ll find meaningful work and an environment that is fast-paced, rewarding and supportive. The Heartland group is a digital financial services group of companies, which includes Heartland Bank in New Zealand and Heartland Bank in Australia (which includes our StockCo team).

Responsibilities

As Programme Manager, you will lead the planning, coordination, and delivery of our digital transformation programme. Your focus will be on achieving key business and customer outcomes, including the successful implementation of origination, servicing, and AI-enabled squads.