INSEAD is currently looking for a Programme Manager to join our Executive Education (EDP) Department. This is a permanent and full-time position that will be based at our Asia Campus in One-North, Singapore. This Programme Manager role is a highly visible position, involves active engagement with external corporate clients, programme participants, faculty, internal teams, and external stakeholders. This role operates within a fast-paced, customer-centric service environment in the Executive Education Department.

• Responsible for ensuring smooth programme delivery by overseeing all administrative/logistical aspects related to the preparation and the delivery of EDP programmes. Gather and centralize all relevant information from stakeholders and liaise with internal departments.
• Client relationship management: Act as primary contact, and responsible for representing INSEAD by communicating with participants before, during and after the programme. Develop programme specificities leading to greater client satisfaction. The job holder holds an important public relations role via daily presence during programme delivery, interaction during social events, and personalized follow-up post-programme.
• Faculty engagement management: Engage closely with the faculty team, to finalize the programme schedule, and consolidate all pedagogical/teaching requirements.
• The position requires a thorough knowledge of managing short and long-term learning journeys: in-person, hybrid, live virtual both on campus and abroad.Budget Responsibilities: The jobholder holds financial responsibilities by adhering to the assigned programme budget.