Description:
Programmer Analyst II | Location: 11149 Research Blvd Ste 300, Austin, Tx 78759 Schedule: Monday–Friday 7:30am-4pm Department: Information Technology | Employment Type: Full-Time, Non-exempt
We’re looking for a detail-oriented and technically skilled Programmer Analyst II to join our Core Operations Team at Austin Telco. In this role, you’ll play a key part in developing, maintaining, and optimizing our Symitar core banking systems and related applications. You’ll serve as a technical expert and escalation point for critical business applications, ensuring system reliability, performance, and innovation across our financial technology landscape.
This position blends hands-on development with system administration and user support. You’ll collaborate with cross-functional teams, mentor junior staff, and help drive operational excellence through automation, integration, and custom programming. If you’re passionate about solving complex problems and improving financial systems, we’d love to meet you.

ADDITIONAL REQUIREMENTS

• Good credit standing (verified prior to hire)
• Successful background check and drug screening upon offer

• Maintain, troubleshoot, and configure the Symitar system to ensure optimal performance and availability.
• Develop, modify, and support core banking applications using PowerOn, SymXchange, OpCon, and other Symitar tools.
• Administer and support teller capture, automation, and optical systems.
• Provide Tier 1 and Tier 2 technical support via help desk channels; act as an escalation point for critical application issues.
• Review code for quality assurance and ensure alignment with SDLC methodologies and best practices.
• Collaborate with vendors to implement new software and resolve technical issues.
• Document technical procedures and maintain system records.
• Mentor junior staff and contribute to team knowledge sharing.
• Participate in AML/BSA compliance training and provide on-call support during critical processing periods.