ABOUT WESTERN

With an international reputation for success, Western ranks as one of Canada’s top research-intensive universities. Our research excellence expands knowledge and drives discovery with real-world application. Western also provides an exceptional employment experience, offering competitive salaries, a wide range of employment opportunities and one of Canada’s most beautiful campuses.

ABOUT US

The Department of Psychiatry is a diverse city-wide clinical academic department at the Schulich School of Medicine and Dentistry. The department encompasses the University, London Health Sciences Centre (LHSC), St. Joseph’s Health Care, London (SJHC), London and St. Thomas, and the Child and Parent Resources Institute (CPRI).
The vision for the Department of Psychiatry is to be the acknowledged Centre of Excellence for psychiatric care and discovery in South Western Ontario with a mission to translate clinical research into treatment and provide regional consultation within interdisciplinary models of care. The Department of Psychiatry is comprised of approximately 80 Clinical Academics, 7 Basic Research Scientists, 36 trainees and 12 administrative staff including the Manager, Administration & Finance.

Education:

• Diploma in Computer Sciences or related field; University degree in Computer Sciences or related field, or relevant software certification preferre

Experience:

• 2 years’ experience with application development technologies and/or providing technical support for relational databases and operating systems; experience in an academic IT environment preferre

Skills, Abilities & Expertise:

• In-depth knowledge of programming languages
• Familiarity with system administration, including computer networks, operating systems, and applications software
• Familiarity with project management tools and resources
• Ability to adapt to change and master new technical and organizational concepts and processes
• Ability and willingness to stay abreast of technological developments
• Communication skills to describe technical concepts effectively to both novice and sophisticated users
• Ability to write clear, concise and accurate procedural documentation
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
• Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
• Ability to follow formal business practices with high attention to detail
• Ability to work independently and effectively as a member of the team to achieve department goal

The Programmer-Analyst will be responsible for working with various customers to define, develop, test, analyze, and maintain software applications that address the University’s project needs. The incumbent will provide support for the applications, and assist with planning for hardware and software enhancements to ensure the needs of faculty, staff and students are met. In addition, the incumbent will participate in short term planning of the delivery of programming services, with a focus on identifying opportunities for technological and process improvements. The Programmer-Analyst will ensure the latest techniques and strategies are used, and make recommendations to clients regarding the planning and delivery of services.
Qualifications

Education:

• Diploma in Computer Sciences or related field; University degree in Computer Sciences or related field, or relevant software certification preferred

Experience:

• 2 years’ experience with application development technologies and/or providing technical support for relational databases and operating systems; experience in an academic IT environment preferred

Skills, Abilities & Expertise:

• In-depth knowledge of programming languages
• Familiarity with system administration, including computer networks, operating systems, and applications software
• Familiarity with project management tools and resources
• Ability to adapt to change and master new technical and organizational concepts and processes
• Ability and willingness to stay abreast of technological developments
• Communication skills to describe technical concepts effectively to both novice and sophisticated users
• Ability to write clear, concise and accurate procedural documentation
• Ability to work in a manner that models best practices in confidentiality standards
• Ability to provide solutions and ideas for improvement by using imaginative approaches where constructive thinking and innovation are required
• Ability to understand customer needs and expectations and provide excellent customer service to directly and indirectly satisfy expectations
• Ability to follow formal business practices with high attention to detail
• Ability to work independently and effectively as a member of the team to achieve department goals